Question on Archive settings. My archive is working (I can view it/search
it), but I'm just unsure of which settings control the size/expiration of
the logs. Specifically, what setting do I choose if my boss says "Keep all
conversations for XX days"?

Here are my settings :
under AGENT > LOG SETTINGS
Disk logging is enabled
Log Maximum Age (days) 14
Log Maximum Size (MB) 128

Under AGENT > ARCHIVE
Expire (Days) 20

Can someone please tell me why I'm getting the results I'm seeing. The
greatest number of days back I can see a conversation is about 12 days which
is less than the LOG MAXIMUM AGE and the EXPIRE numbers. My disk space
utilization is way less than 128MB in the whole AA directory, so why aren't
the conversations being kept at least 14 days.

Thanks,

John
Edscha IT