We started using Messenger about 2 years ago. We recently upgraded from
1.0 to 2.0. We have 20 Folders and in each folder about 15-18 users. The
problem is that the folders are always expanded. If you close the folders
and hit F5 to refresh the all expand. If you close all folders and log
out and back in they are all expanded again. On one of the folders I
named it Pre-K. Once i took out the dash and restarted the agent all
folders where closed and remained close on F5 and log out. We installed
latest 6.5 support 5. SInce then messenger is back to all folders
expanded. I added a dash back in PreK, restarted agent - then removed
dash and restared agent thinking that maybe this would fix it. It did
not. Any clue on how to fix this? is there a registry fix?