We've had several computers start displaying symbol characters in the contact list. So far, we haven't been able to discover a pattern. We can go to prefs and choose a different font for message body and it seems to fix contact names in the list, but it still shows symbols in user status area. We've uninstalled and reinstalled with no luck. We are running WinXP and Win98 and it randomly affects both platforms. GWIM services are running on a Netware Cluster. Any thoughts appreciated.