I just installed GW Messenger 2.0.1. This is my first time using GW
Messenger, so it was not an upgrade.

The problem is that all of my contacts appear offline, all the time. I
know that they aren't because they can send me messages. I can respond to
those messages, but I can't initiate a chat with them. I have deleted
and re-added the contacts and it hasn't helped.

Not sure what to do.

Also, I must apologize if this question has been asked before. I am also
new to this forum and for some strange reason I cannot find any way to
search the postings other than to browse the subjects!

Thanks, in advance.