I am running NW65Sp5, ArcServe 11.1, eTrustAV v7.1, GroupWise v7, GWAVA
v3.6, ZenWorks v7, NDPS, Apache, etc.
My server will simply lock during backup and sometimes writes to the
abend log other times not.

I did open a call with CA and they gave me a series of processes to
"exclude" from eTrustAV realtime scanning.... this seemed to work for a
couple days and now things are crashing again. I then decided to
upgrade from NW65Sp3 to Sp5.

I ran the Memory Calculator using the Seg.nlm, etc. (see attached txt)
I am using "only" the TSAFS with the Enable GroupWise switch.... CA
told me they did not support TSAFSGW.nlm and not to use it.

The backup will start and then the backup speed will start to drop off
drasticly until the server abend or hang with no response, etc. (hard

Since my upgrade to SP5 the last couple of abends are: (Abend.log would
not upload)

Abend 1 on P00: Server-5.70.05: Page Fault Processor Exception (Error
code 00000000)

CS = 0008 DS = 0010 ES = 0010 FS = 0010 GS = 0010 SS = 0010
EAX = 00000000 EBX = 00000001 ECX = 000066F1 EDX = E10FF600
ESI = 00006C6F EDI = 00097F38 EBP = 000003E8 ESP = AD712EAC
EIP = 0032649C FLAGS = 00010286
0032649C 837A4000 CMP [EDX+40]=?, 00000000
EIP in SERVER.NLM at code start +001248BCh
Access Location: 0xE10FF640

The violation occurred while processing the following instruction:
0032649C 837A4000 CMP [EDX+40], 00000000
003264A0 7454 JZ 003264F6
003264A2 43 INC EBX
003264A3 39C8 CMP EAX, ECX
003264A5 7602 JBE 003264A9
003264A7 89C1 MOV ECX, EAX
003264A9 31C0 XOR EAX, EAX
003264AB 8B5274 MOV EDX, [EDX+74]
003264AE 85D2 TEST EDX, EDX
003264B0 75EA JNZ 0032649C

Running process: Health Monitor Slow Process
Thread Owned by NLM: PORTAL.NLM
Stack pointer: AD712EAC
OS Stack limit: AD70F000
Scheduling priority: 67371008
Wait state: 3030070 Yielded CPU
Stack: --00000000 (LOADER.NLM|KernelAddressSpace+0)
--000115FC ?
--00011B7A ?
--0000057E (LOADER.NLM|KernelAddressSpace+57E)
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--000C0800 ?
00020000 (LOADER.NLM|UnHookRealModeHWInterrupt+930)
0023881F (SERVER.NLM|GetLogicalSpaceInfo+3F)

I do have Hyperthreading turned OFF in the BIOS.

Last nights after the server crased again, I hard reset the server and
then did not allow any other processes to load and ran the backup
again. It did backup fine.

Not sure if this is related but after the last abend one of the NSS
Pools crashed.... with a "BeastTree" I ended up having to do a NSS
PoolRebuild on all of my NSS Pools. (Not sure if this was an issue
because I upgraded from Sp3 to Sp5 directly??)

I am getting very frustrated since my once stable servers are crashing
more then Windows...grrr!
Any and all help appreciated.

|Filename: segstats.txt |
|Download: http://www.ndsengineers.com/attachment.php?attachmentid=1365|