I have been trying for off and on for three months to get the red-carpet
update to work. My previous request for help fell unanswered. I have gone
through the documents that I could easily find and here is how things

When I SU in a terminal and type "rug sl" I get no active services.

I try the "rug sa https://update.novell.com/data" and get no response.

I set the proxy-url to "https://BorderManager_IP_address:8080" (the proxy
is not set to require a user name and password so I haven't filled those

I then try "rug sa https://update.novell.com/data" and I get the following
error message "Unable to mount service for 'https://update.novell.com/data':
Unable to download service info: IO error - Soup error: Connection
terminated unexpectedly (7)"

I then try "rug set require-verified-certificate false" and receive a
changed "false" to "false" message.

Our proxy server is Novell BorderManager 3.8 running on a NW 6.5 box. An
access rule has been set to allow the OES Linux boxes to access any and all
URL's. Proxy authentication is not required.

What have I done wrong?

Any hints as to how to fix this will be deeply appreciated!