We have an sla agreement, and I downloaded the license zip file and
installed it. However, it installs a server license but no user licenses.
I have read that sla doesn't use user licenses like for example the red
box versions, but our students can't access our two new 6.5 servers, but
have no difficulty accessing our 6 server which has user licenses
installed. I have checked rights etc and don't believe that is the issue.
Can someone clarify for me whether I need to install any user licenses,
and if so how! Cheers - Robyn