Can anyone recommend a good support company for Netware 6.5 based in the
UK who have a quick and reliable phone response?

I am looking for a company who have good knowledge but where I would not
need to call too often, and only during business hours with possibly
Saturday morning. I would also use email for the more minor, general
enquiries. The bottom line is, they need to always have someone available
and use their own resources without contracting out to consultants.