I just called to try to get support for my servers. They told me that the
price has just changed as of Febuary 1st and there was no longer a CNE
discount. They also said that the support options for 5/12 were also gone.
Now support is 7/24 at a flat rate of $625.00 per call. CNE or no CNE.

Is there any other organizations out there that support novell on a per
call basis?

Any help on this would be appreciated - RJM