This seems to be an issue that has not been addressed by Novell!
During the upgrade of a server the GUI will hang at "Closing
Installation Files". This results is NRM, & iManager not functioning
even though the server is upgraded to 6.5.

Looks like Novell has skirted around this issue. Obviously if you read
the forums this is happening frequently. This has happened to about 7
out of the 10 servers that I have upgraded thus far.

Just exactly when is this going to looked into. Are you passing it on
to Novell to inform them that this is happening? I currenlty have an
incident open with them and we will see what they have to say.