> Hi. I am upgrading a server to SP4 right now. The server is stuck at
> "Removing file "SYS:\Welcome.zsp". Its been like this for over 45 minutes
> now.
> What should I do?

This happened to several of us. Remedy depends on what you are upgrading
from. What is your current SP/patch level ?
Are you sure nothing is happening? Switch to the Logger Screen, this is
where the action is.
Do you have sufficient free space on SYS ?