Get the following on logger screen and if loading manually at system
console:
SERVER-5.60-918: Loader cannot find public symbol: smtpMailToCount for
module PORTAL.NLM
................ditto............................. : HMTLConvertName
................ditto............................. : HTMLUnConvertName
................ditto............................. : SetupMailToList
Error processing External Records
Module PORTAL.NLM not loaded

I have in AUTOEXEC.NCF:
LOAD NILE.NLM
LOAD HTTPSTK.NLM /SSL /keyfile:"SSL CertificateIP"
LOAD PORTAL

Logger shows NILE loaded & HTTPSTK loaded.
Symptom that started me looking at this: attempt to browse to
http://serverIP:8008 does not take me to https://serverIP:8009
Thanks for your help!