NMAS Install Error 1722 on Tecra M2
I have been installing Novell Client 4.91 on to companies fleet of
Destops and Laptops. All work ok with the exception of the Toshiba
Tecra M2 laptops. When installing the client the NMAS component fails
(see below for error msg). The same source files have been used for all
other hardware platforms eliminating the source msi corruption option.
I have just installed vanilla XP professional onto the Toshiba Tecra M2
· Didn’t install any device drivers
· Installed Novell Client 4.91 SP2
· Exactly the same NMAS error occurred
· Uninstalled 4.91 SP2
· Tried installing 4.91 SP3 downloaded directly from Novell
· Same problem occurred.
· Uninstalled 4.91 SP3
· Installed Toshiba Gigabit NIC drivers
· Retried 4.91 SP3
· Same problem again
The event logged in the eventlog is
Product: NMAS Client – Error 1722. There is a problem with this Windows
Installer Package. A program run as part of the setup did not finish as
expected. Contact your support personnel or package vendor. Action
ncc_update, location C:\WINDOWS\system32\ncc.exe, command: -s –c
ncc.exe is indeed missing at the point in time when the installer tries
to call it.
On any other model there is no issue – ie the problem is specific to
the Tecra M2.