I just started at this company that has 1 NW6.0SP5 server. They have
Tapeware 6.3 for their backup using a Seagate Travan 40 IDE drive. It
wasn't working when I got here & I got it going after restarting the
server. There were lots of errors in the first backup log so I applied
the latest service pack for it, 3E, they were on 1B or something like
that before. Well, yesterday morning the server abended & they had to
restart. I'm thinking it had something to do with the backup software,
but the abend.log doesn't say much.
First off, should they even be using Tapeware on a NW6 server? The
program seems pretty crappy to me, I'm used to the newer ArcServe backup
programs. I'm attaching a copy of the abend report in case you guys can
find something more in there than I did.

Thanks for any help!!

Mike

Server AKRON_POLY halted Tuesday, November 15, 2005 7:42:39.209 am
Abend 11 on P00: Server-5.60.05: Page Fault Processor Exception (Error
code 00000000)

Registers:
CS = 0008 DS = 0010 ES = 0010 FS = 0010 GS = 0010 SS = 0010
EAX = 0067BF18 EBX = 00000002 ECX = 833CDCCF EDX = 000CF7E3
ESI = 00000002 EDI = 000000A3 EBP = 00000008 ESP = CF3E1CB0
EIP = 0032B312 FLAGS = 00010286
0032B312 395130 CMP [ECX+30]=?,EDX
EIP in SERVER.NLM at code start +00127792h
Access Location: 0x833CDCFF

The violation occurred while processing the following instruction:
0032B312 395130 CMP [ECX+30],EDX
0032B315 75F5 JNZ 0032B30C
0032B317 397138 CMP [ECX+38],ESI
0032B31A 75F0 JNZ 0032B30C
0032B31C FF05DC084D00 INC dword ptr [004D08DC]=01268EEB
0032B322 FA CLI
0032B323 8B5928 MOV EBX,[ECX+28]
0032B326 85DB TEST EBX,EBX
0032B328 75A8 JNZ 0032B2D2
0032B32A FB STI



Running process: Server 00:12 Process
Thread Owned by NLM: SERVER.NLM
Stack pointer: CF3E1F80
OS Stack limit: CF3DA040
Scheduling priority: 67371008
Wait state: 50500F0 Waiting for work
Stack: CA74A62E (FILESYS.NLM|NetWareReadFile+92)
--826D6360 ?
--00001000 ?
--000A3000 ?
00327ECD (SERVER.NLM|FunnelingWrapperReturnsHere+0)
--000A3000 ?
--00000018 ?
--CF3E1D18 ?
--8339B354 ?
CA8527F0 (NCP.NLM|Case72+0)
--CF3E1D10 ?
CAA7078E (NWSA.NSS|NSSCase72+3E)
--8339B354 ?
-80C386AC (NCPIP.NLM|replyVector+0)
--00000000 ?
--00000032 ?
--CF3E1D30 ?
--0000021A ?
--CF3E1D10 ?
--00000000 ?
--CF3E1D28 ?
--00000032 ?
--00000000 ?
--8339B354 ?
-80C386AC (NCPIP.NLM|replyVector+0)
CA831E20 (NCP.NLM|ProcessNCPPacketWithLength+64)
--8339B354 ?
-80C386AC (NCPIP.NLM|replyVector+0)
--00000000 ?
--00000032 ?
--CF3E1D30 ?
--0000021A ?
--00000000 ?
--00000000 ?
--7F060210 ?
--1200A8C0 ?
--00000000 ?
--00000000 ?
--00008064 ?
--2C4E86E0 ?
--00008064 ?
--0000336F ?
--00000000 ?
--00000000 ?
--0200EE7F ?
--0200EE7E ?
--00000002 ?
--00000000 ?
--00000000 ?
--00000000 ?
--00000000 ?
--5856500C ?
--334E4957 ?
--58452E32 ?
--00000045 ?
--3A3A0000 ?
C85E4B40 (NWPA.NLM|BufferToSGList+2C)
--3A3A0000 ?
--00000000 ?
C8842CB2 (IDEATA.HAM|DMA_SetupBMRegisters+1AE)
--00000000 ?
--0000FFA4 ?
--00000083 ?
C85D570C (NWPA.NLM|NPA_Micro_Delay+3C)
--00000083 ?
--3DF5B0A0 ?
--001E01F7 ?
C884100D (IDEATA.HAM|SendATACommand+1D9)
--00000001 ?
--C8800E05 ?
--CF3E1DF0 ?
--3DF69060 (IDECD.CDM|IDECD_GlobalLock+8374)
--C8800E20 ?
C883E4C8 (IDEATA.HAM|ExecuteIOCommand+1DC)
--00000000 ?
--0000FFA0 ?
--00000009 ?
--00000000 ?
--00000000 ?
--C8800F64 ?
--00000001 ?
--00000000 ?
--3DF5B0A0 ?
--C8800E20 ?
C883E2BC (IDEATA.HAM|ExecuteHACBCommand+190)
--3DF5B0A0 ?
--00000046 ?
--3DF5B0A0 ?
--C8800E20 ?
C883EFC8 (IDEATA.HAM|IDEATA_Execute+150)
--3DF5B0A0 ?
--00000000 ?
--C8846040 (IDEATA.HAM|IfYouSeeThisYoureWayPastTheIDEDriver+3 0EC)
--00001000 ?
--C8846380 (IDEATA.HAM|IfYouSeeThisYoureWayPastTheIDEDriver+3 42C)
C85D9688 (NWPA.NLM|HAM_Execute_Routine+20C)
--3DF5B0A0 ?
--C8800E20 ?
--2F92002E ?
--00000000 ?

Additional Information:
The CPU encountered a problem executing code in SERVER.NLM. The
problem may be in that module or in data passed to that module by a
process owned by SERVER.NLM.

Loaded Modules:
TWNETRP1.NLM TapeWare NetWare Base Reports
Version 6.30 April 10, 2003
Code Address: 89518000h Length: 00001BB8h
Data Address: 8951B000h Length: 00000448h
TWNETDRM.NLM TapeWare Disaster Recovery Engine
Version 6.30 April 10, 2003
Code Address: 8382D000h Length: 00019DBDh
Data Address: 83848000h Length: 0000904Ch
TWNETTAP.NLM TapeWare NetWare SCSI Tape
Version 6.30 April 10, 2003
Code Address: 8357F000h Length: 00007E59h
Data Address: 83355000h Length: 00000D2Ch
TWNETNPA.NLM TapeWare NWPA IDE/ATAPI Driver
Version 6.30 April 10, 2003
Code Address: 832A3000h Length: 00001DB2h
Data Address: 832A6000h Length: 00000948h
TWNETLFA.NLM TapeWare NetWare Tape Formatter
Version 6.30 April 10, 2003
Code Address: 8316A000h Length: 00001AFEh
Data Address: 8316D000h Length: 000002B8h
TWNETLF4.NLM TapeWare NetWare Tape Formatter
Version 6.30 April 10, 2003
Code Address: 8310E000h Length: 0000200Fh
Data Address: 8311E000h Length: 000002F4h
TWNETLF6.NLM TapeWare NetWare Tape Formatter
Version 6.30 April 10, 2003
Code Address: 82F33000h Length: 00003684h
Data Address: 82F1A000h Length: 000002E0h
TWNETDCS.NLM TapeWare NetWare Device Service
Version 6.30 April 10, 2003
Code Address: 830CD000h Length: 00008B9Ah
Data Address: 82E1C000h Length: 00000938h
TWNETNDP.NLM TapeWare NetWare NDS Partition Connector
Version 6.30 April 10, 2003
Code Address: 82D3F000h Length: 00000E2Eh
Data Address: 82D43000h Length: 00000410h
TWNETODB.NLM TapeWare NetWare Database DataStream
Version 6.30 April 10, 2003
Code Address: 82A66000h Length: 00000D43h
Data Address: 82AA4000h Length: 00000268h
TWNETOFS.NLM TapeWare NetWare File System Connector
Version 6.30 April 10, 2003
Code Address: 830C5000h Length: 00006258h
Data Address: 8274B000h Length: 000004C8h
TWNETODS.NLM TapeWare NetWare Object DataStream Service
Version 6.30 April 10, 2003
Code Address: 82643000h Length: 00003114h
Data Address: 8205D000h Length: 00000568h
TWNETDTB.NLM TapeWare NetWare Database Service
Version 6.30 April 10, 2003
Code Address: 894B6000h Length: 00027C60h
Data Address: 815FD000h Length: 0000570Ch
TWNETBAS.NLM TapeWare NetWare Base Services
Version 6.30 April 10, 2003
Code Address: 81444000h Length: 00000EFCh
Data Address: 81456000h Length: 000004A4h
TWNETIPX.NLM TapeWare NetWare IPX
Version 6.30 April 10, 2003
Code Address: 81294000h Length: 00001060h
Data Address: 81297000h Length: 00000324h
TWADMIN.NLM TapeWare NetWare Administrator
Version 6.30 April 10, 2003
Code Address: 89482000h Length: 00031A90h
Data Address: 81143000h Length: 00004958h
TWNETSUP.NLM TapeWare NetWare Support
Version 6.30 April 10, 2003
Code Address: 89458000h Length: 000267A3h
Data Address: 810B8000h Length: 00004CD0h
NLSTRAP.NLM NetWare License Server Trap
Version 5.02 February 19, 2004
Code Address: 841E3000h Length: 0000298Ah
Data Address: 841E7000h Length: 00000695h
DXEVENT.NLM DirXML Event Module for Novell eDirectory 8.6.1
Version 10210.42 December 4, 2001
Code Address: 89213000h Length: 00019251h
Data Address: 8328B000h Length: 0000B484h
TCPSTATS.NLM Web Interface for Protocol Monitoring
Version 6.00.16 November 12, 2003
Code Address: 84105000h Length: 0000DDECh
Data Address: 84114000h Length: 00005440h
NLSADPT2.NLM NLS and Metering adapter for iManager 2.0 plugin
Version 2.00 September 9, 2003
Code Address: 8409B000h Length: 0000665Dh
Data Address: 840A3000h Length: 00000E7Dh
NLSADAPT.NLM NLSAPI Remote Adapter for NetConsole
Version 1.02 November 15, 2001
Code Address: 840B3000h Length: 00002CDDh
Data Address: 840B7000h Length: 000007A5h
NLSLRUP.NLM NLS - Usage Metering
Version 4.01.06 March 16, 2004
Code Address: 84009000h Length: 0003BA0Ah
Data Address: 84046000h Length: 00010AE0h
HWDETECT.NLM Novell Hardware Insertion/Removal Detection
Version 1.18.07 June 24, 2003
Code Address: 83F1A000h Length: 00002B23h
Data Address: 83EF1000h Length: 00000D40h
AFREECON.NLM AdRem Free Remote Console (NCPE)
Version 5.00 July 22, 2005
Code Address: 83EF3000h Length: 00005A8Dh
Data Address: 83EFA000h Length: 00002490h
MONITOR.NLM NetWare Console Monitor
Version 12.01.09 May 5, 2004
Code Address: 83F21000h Length: 00022AAFh
Data Address: 83F45000h Length: 00005ED1h
JNDPS.NLM Native Wrapper Java Class Libraries for NDPS
Version 4.00 May 15, 2004
Code Address: 83AF1000h Length: 0000E40Dh
Data Address: 83B01000h Length: 00002214h