Hi All,

Computer Associates were not able to solve this restore problem.

Our backup server is Netware 6.5 SP3 running Arcserve 9.0 SP1 and up until recently we have not had any problems with a restore operation. Now some restore operations are failing with an SMS API error message:

SMS API NWSMTSOpenDataSetForRestore returned fffdffe0 for Vol:/directory

There are no other error messages listed. CA thought updating the TSA files with TSA5up.exe would solve this, but it made no difference. Restoration to different locations returned the same results. Also restoring an entire directory will result with some files being restored while other failing with this error. CA thought this might indicate a corruption in the underlying file system.

Can anyone explain the error message and suggest a solution.

Your assistance with this is appreciated.