Hello,

is the onboard LSI SCSI controller in ML350 G4 servers /really/ that bad, that
it's of no use for doing backups?




2 servers with identical HW (Proliant ML350 G4, HP StorageWorks Ultrium 215,
smartarray 641 Raid1+hot) were installed using NW65sp2 overlay CDs. With ArcServe
9.01sp1 test backups *DID* succeed smoothly. At some point it stopped working at
all, looks like this was the time nw65sp3 was applied, but it's impossible to
proof this assumption 100%.



Right now one of these servers is NW65sp5, the other one SP4, and AS (also
11.1sp1 tested) fail after a few minutes of backup with the following errors:
-------------------------------------------------------------------------
E1145 Device or media error
E6959 Unknown HACB error
-------------------------------------------------------------------------

CA simply states, that LSI controllers aren't on their HCL.




Amazingly and unexpectedly also HP seems to do so:
-------------------------------------------------------------------------
HP compatibility for
Server: HP ProLiant ML350 G4
Tape drive: HP StorageWorks Ultrium 215
http://www.hp.com/products1/storage/...ail/16-0021-00
56.html
recommends to use the tape drive *ONLY* with one certain controller, not that one
that is shipped on board with the ML 350.
-------------------------------------------------------------------------


Also SBCON shows a similar type of error: It starts the backup of the file
system, then fails with:
-------------------------------------------------------------------------
SMSDI unable to write to the media. Check if the media is write protected.
TSA error code: fffcffce
-------------------------------------------------------------------------


A test with HP_LTT is fine.


the currently loaded HAM is: (The server with 65SP4)
-------------------------------------------------------------------------
LSIMPTNW.HAM LSI Logic Common Architecture NWPA-HAM SAS/Fibre/SCSI Driver.
Version 3.99.05 5 July 2005
Code Address: BE30A000h Length: 0002ED25h
Data Address: 37FE5000h Length: 0000761Bh
-------------------------------------------------------------------------


These 2 servers are far distant branch office servers without any IT stuff there,
and there is no same HW test system available to reinstall with SP2 to verify
that all the trouble started with SP3 (including SP4 and 5), so is anybody out
there using a same type server with success?

The statements of HP and CA look like there is a general (timing) problem with
that onboard controller? As only certain OSes are specified to give trouble, this
might just be a buggy driver?



Any suggestions appreciated,



regards, Rudi.



--
IT-Beratung Rudolf Thilo
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