Ok...ran across client491sp1 and 491psp1_conn_1.exe to try to address some of these issues. Installed the u/g and applied the patch to a test machine. Upgrade made the client give an error when trying to log in; not a big deal, b/c the patch took the error away. However, client now has "Did you forget your password?" prompt at login. I don't *mind* that so much, if I could find a way to make it actually work. As it is, I find many references to Forgotten Password Policy, but no real "how-to" in terms of implementing said policy. Found one TID with title "Remove Forgotten Password prompt," which only tells me that I cannot remove the forgotten password prompt. Odd.