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Thread: I can see the tree, but sometimes can't login.

  1. #1
    dogfrndnew@yahoo.com NNTP User

    I can see the tree, but sometimes can't login.

    We have Netware 6.5sp4 EDir 8.7.3.7. I have (so far) one PC that has a
    problem
    logging in. It can see the Tree, context and server, but from time to
    time it will not accept known good passwords. I can shutdown and come
    back and soemtimes it works sometimes not. I can shut it down and plug a
    different PC in it's place and login with the password that just failed.
    I have tried multiple accounts on this PC and when it doesn't want t log
    in, it won;t let anyone in. What could cause this? I thought that if you
    could see the tree,context,server and had a good password, you were home
    free. I've tried it with an SLPDA address in the client properties and
    without(most don't use SLP because IPX is still out there). I'm not sure
    where to look next. Any help would be appreciated. Thanks.

  2. #2
    Tony Pedretti NNTP User

    Re: I can see the tree, but sometimes can't login.

    dogfrndnew,

    Lets gather some more details about your environment...

    Assuming IP is bound to the Novell Client and SLP in use, masking any info.
    you might consider a security hazard please post the results of SLPINFO /A
    run from the command-prompt on Windows.

    Is a default server set in either the client properties or the eDirectory
    user object(s)?

    Windows Event logs showing anything unusual?
    Was Windows installed from scratch, a custom image, or an OEM image?

    Security or any other driver-based software like firewall, VPN, remote
    management or antivirus installed and running?

    Can you reproduce with a clean install of client 4.91 SP2 and the latest
    post-update?...

    Production patches for 4.91
    http://support.novell.com/filefinder/20609/index.html

    Beta patches for 4.91 (beta in most cases has the most fixes but hasn't been
    baked as thoroughly)
    http://support.novell.com/filefinder/20609/beta.html

    --
    Tony Pedretti
    TransUnion Corporation



  3. #3
    Antonio Grenhas NNTP User

    Re: I can see the tree, but sometimes can't login.

    Hi All

    I have the same problem and can add this extra detail. If I go into the login page ans insert an IP ad for tree and a IP on the server name I can logon on. If I lock the workstation and then try to log on it will give the error saying that the password is invalid. Log on to windows locally nad then go to NW client and all the network maps are good.

    I installed a vmware (OES SP2) and XP sp2 with NW client 4.91sp2 and when I try to browse for NW trees there are none.

    Here is the SLPINFO dump

    C

    Antonio@Grenhas.com
    :\>slpinfo /A


    ************************************************** ***
    *** Novell Client for Windows NT ***
    *** Service Location Diagnostics ***
    ************************************************** ***

    SLP Version: 4.91.0.1
    SLP Start Time: 11:08:41pm 6/21/2006
    Last I/O: 11:26:02pm 6/21/2006
    Total Packets: Out: 171 In: 12
    Total Bytes: Out: 9944 In: 240


    SLP Operational Parameters Values
    ------------------------------- ------------
    Static Scopes NO
    Static Directory Agents NO
    Active Discovery YES
    Use Broadcast for SLP Multicast NO
    Use DHCP for SLP YES
    SLP Maximum Transmission Unit 1400 bytes
    SLP Multicast Radius 32 hops


    SLP Timers Values
    ------------------------------------- ------------
    Give Up on Requests to SAs 15 seconds
    Close Idle TCP Connections 5 minutes
    Cache SLP Replies 1 minutes
    SLP Default Registration Lifetime 10800 seconds
    Wait Before Giving Up on DA 5 seconds
    Wait Before Registering on Passive DA 1-2 seconds


    Scope List Source(s)
    ---------------------------------------- ------------
    <unscoped>


    DA IP Address Source(s) State Version Local Interface Scope(s)
    --------------- --------- ----- ------- --------------- ---------------

    <No Directory Agents>



    Local Interface 192.168.88.131
    ---------------------------------
    Operational State: UP
    Operating Mode(s): MCAST
    SA/UA Scopes: <unscoped>
    Last I/O: 11:26:02pm 6/21/2006
    Total Packets: Out: 171 In: 12
    Total Bytes: Out: 9944 In: 240
    Last Addr Out: 224.0.1.22
    Last Addr In: 192.168.88.22

    Thanks

    >>> On 19-06-2006 at 22:35, in message <WMElg.4805$tN4.2850@prv-forum2.provo.novell.com>, Tony Pedretti<ynotpe@NoSpaMhotmail.com> wrote:


    dogfrndnew,

    Lets gather some more details about your environment...

    Assuming IP is bound to the Novell Client and SLP in use, masking any info.
    you might consider a security hazard please post the results of SLPINFO /A
    run from the command-prompt on Windows.

    Is a default server set in either the client properties or the eDirectory
    user object(s)?

    Windows Event logs showing anything unusual?
    Was Windows installed from scratch, a custom image, or an OEM image?

    Security or any other driver-based software like firewall, VPN, remote
    management or antivirus installed and running?

    Can you reproduce with a clean install of client 4.91 SP2 and the latest
    post-update?...

    Production patches for 4.91
    http://support.novell.com/filefinder/20609/index.html

    Beta patches for 4.91 (beta in most cases has the most fixes but hasn't been
    baked as thoroughly)
    http://support.novell.com/filefinder/20609/beta.html

    --
    Tony Pedretti
    TransUnion Corporation

  4. #4
    Tony Pedretti NNTP User

    Re: I can see the tree, but sometimes can't login.

    Antonio,

    The client is multicasting for SLP. If said traffic doesn't route you'll be
    unable to browse the tree or otherwise receive failed errors.

    SLP is the default and preferred name/service resolver for NetWare 5.0 and
    above over IP. If your servers and workstations are on separate
    VLANs or subnets, you'll want to have SLPDA setup and configured for your
    clients. Consider having one setup or 2 for redundancy. Unless
    your environment is huge and distributed over slow WAN links, a single scope
    works best.

    These TIDs will give you some additional SLP background, the steps to
    configure a DA, and links to others for more detail...

    SLP Terms and Configuration Reference
    http://support.novell.com/cgi-bin/se...?/10014396.htm

    Configuring SLP with a SCOPED directory agent (DA)
    http://support.novell.com/cgi-bin/se...i?10059981.htm

    --
    Tony Pedretti
    TransUnion Corporation



  5. #5
    Antonio Grenhas NNTP User

    Re: I can see the tree, but sometimes can't login.

    To facilitate things, server and clients are on the same subnet.

    I have followed all the TID's you suggested as well as 10100796 for the 2 servers. The servers see each other and display slp info obout each other. The clients continue to show no da even when I enter it manually on the client tab (sometimes they see the tree, but other times I have to reboot the client and enter ip's for both tree and server.

    Antonio@Grenhas.com

  6. #6
    Tony Pedretti NNTP User

    Re: I can see the tree, but sometimes can't login.

    Did you configure the client to use said SLP DAs? Check them static if
    possible.
    Aside from setting them via client properties, you can configure them with
    DHCP options, Group Policy or merge a registry file...

    CLIENT 4.9x ADM
    Administrative Template for Novell Client 4.9x
    http://www.novell.com/coolsolutions/tools/1903.html

    AppNote: Novell Client 4.9 SP2 : Initialization, Login and Settings
    http://www.novell.com/coolsolutions/appnote/620.html

    Use SLPINFO from the Windows command-prompt to verify.

    --
    Tony Pedretti
    TransUnion Corporation



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