We're using ifolder version(2.1) on Netware6.5. One of my users has
forgotten his passphrase. How do I recover his passphrase???

I've checked in iFolder mgt console/global settings/client policies and
Recover Pass Phrase is set to 'Enabled'.

Also I do know what my Security Passphrase.

However when I go into iFolder mgt console/user management/
and find the user -

I can't see any option to recover the users passphrase..

Am I doing anyrhing wrong -