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Thread: Unable to add iFolder_ServerAgent to Global Settings LDAP. error

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  1. #1
    eharris@barnard.edu NNTP User

    Unable to add iFolder_ServerAgent to Global Settings LDAP. error

    I'm running NW 6.5 SP6, iFolder 2.1 I get this error when trying to
    configure global settings after logging into
    [servername]/iFolderServer/Admin/ :

    Unable to add iFolder_ServerAgent to Global Settings LDAP.

    I've reviewed a few questions / answers on this forum, and some information
    I found on the web. It was suggested to remove the password policy from
    the admin user, which I did. Even though that was suggeted for 2.1.1, and
    supposedly the issue was fixed in 2.1.3 - I'm currently up to 2.1.8

    Anyway, I don't have an iFolder Server object. My understanding is the
    global settings will create it. And I keep getting that error. My admin
    user has a simple password, with a password policy with basically no settings.

    What else should I look at?



  2. #2
    Anders Gustafsson NNTP User

    Re: Unable to add iFolder_ServerAgent to Global Settings LDAP. error

    ,
    > Anyway, I don't have an iFolder Server object. My understanding is the
    > global settings will create it. And I keep getting that error. My admin
    > user has a simple password, with a password policy with basically no settings.
    >

    You are right. Can we see an LDAP trace when you log in to global settings?

    IFolder simple troubleshooting steps:

    1. iFolder 2.x needs eDirectory 8.6.2 or better for LDAP. It will not
    work with NW 5.1 DS 8.82 for example.
    2. Check that the admin name in the iFolder server config file is
    correct
    3. Use the clear-text LDAP (389) port for troubleshooting
    (SSL/TLS tab, turn off "require TLS", see below)
    4. Have iFolder log its screen to a file (below)
    5. Turn on LDAP tracing on the LDAP Server Object
    (Screen options tab, check at least "connection" and "response")
    6. LOAD DSTRACE. Turn off everything and turn on LDAP, then try to log
    in.
    7. Does it work if you bypass the proxy in your browser?

    Does the new iFolder help?
    http://support.novell.com/servlet/fi...folder213.exe/
    (This is for 6.0. For 6.5, use SP2)

    Note on 4:
    Change startifolder.ncf to read:
    LOAD ADDRESS SPACE = IFOLDER APACHE -s -f
    SYS:APACHE\IFOLDER\SERVER\HTTPD.CONF
    (all on one line)

    Note on 3:
    1. LDAP Server Object, SSL/TLS Config Page
    Untick "Require TLS for All Operations"
    2. LDAP Group Object
    Untick "Require TLS for simple binds with password"

    Note on 6:
    LOAD DSTRACE
    DSTRACE -ALL
    DSTRACE +LDAP
    DSTRACE SCREEN ON
    DSTRACE FILE On

    The trace file is called DSTRACE.LOG and is in sys:system

    For some helpful tips:
    http://nscsysop.hypermart.net/ifolder.html
    http://www.gordonross.org.uk/iFolder.html

    - Anders Gustafsson, Engineer, CNE6, ASE
    NSC Volunteer Sysop
    Pedago, The Aaland Islands (N60 E20)

    Novell does not monitor these forums officially.
    Enhancement requests for all Novell products may be made at
    http://support.novell.com/enhancement

    Using VA 5.51 build 315 on Windows 2000 build 2195


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