I think this is solved in eDir 8.7 with the Role Based Management.

Sebastiaan Veld

"John Carter" <carter@ipfw.edu> schreef in bericht
news:KHi%9.8388$EM3.6188@prv-forum2.provo.novell.com...
> I asked this before and it was suggested that I make a group and add

the
> helpdesk staff to the group and add the group to imanager Manage

Printer.
>
> I found a side effect to doing this... Adding someone to Manager

Printer
> gives the Supervisory rights to the scope in which they are added.

Thus
> they can see any files on any file server under that scope. So

unless the
> printers are put in a special OU, is there any way to allow the

helpdesk
to
> delete print jobs from an iprint printer when the printer is set to

MEDIUM
> security?
>
>