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Thread: AutoCad 2004 Add Plotter Wizard Crashes if Workstation has iPrint client

  1. #1
    Jim Koerner NNTP User

    AutoCad 2004 Add Plotter Wizard Crashes if Workstation has iPrint client

    In AutoCad 2004 if I run the Add plotter Wizard(addplwiz.exe) I get aInternal Error: unexpected unknown exception
    about halfway through the process of adding a plotter. Remove the
    iPrint
    client and the wizard works. This is repeatable across all our CAD
    workstations. Doesn't matter if it is a local printer, NDPS, or
    iPrint
    printer, crashes no matter what is used.

    I couldn't find anything in the Autodesk or Novell knowledge bases
    about
    this. I Posted over in the Autodesk plotting forum too. Is this a
    known
    bug?

    iPrint is at NW6SP3 client and server.

    Best Regards,
    Jim Koerner







  2. #2
    Jim Wirt NNTP User

    Re: AutoCad 2004 Add Plotter Wizard Crashes if Workstation has iPrint client

    Jim,
    I think I've seen this before with ADT3.3. The solution was to
    change the order of the "print provider" in "Network and Dial-up
    Connections" - Advanced (from the top menu) - Advanced Settings - Provider Order. Just make sure the "Netware Print Services" is
    above
    the "Novell iPrint Services". I'm pretty sure that will keep it
    from
    crashing for you.

    "Jim Koerner" <koerner@reimelt.com> wrote in
    news:KiEKa.11432$Qe2.1866@prv-forum2.provo.novell.com:

    > In AutoCad 2004 if I run the Add plotter Wizard(addplwiz.exe) I get

    a
    > Internal Error: unexpected unknown exception
    > about halfway through the process of adding a plotter. Remove the
    > iPrint client and the wizard works. This is repeatable across all

    our
    > CAD workstations. Doesn't matter if it is a local printer, NDPS, or


    > iPrint printer, crashes no matter what is used.
    >
    > I couldn't find anything in the Autodesk or Novell knowledge bases
    > about this. I Posted over in the Autodesk plotting forum too. Is
    > this a known bug?
    >
    > iPrint is at NW6SP3 client and server.
    >
    > Best Regards,
    > Jim Koerner
    >
    >
    >
    >






  3. #3
    Jim Koerner NNTP User

    Re: AutoCad 2004 Add Plotter Wizard Crashes if Workstation has iPrint client

    Jim,
    Thanks for the tip. As long as iPrint isn't the first listed provider

    everything seems to work. Before the change even if I had a AutoCad
    PC3
    file preconfigured we couldn't plot on a iPrint enabled workstation.
    Best Regards,
    Jim Koerner


    "Jim Wirt" <jwirt@xxbeardonyy.com> wrote in message
    news:Xns93A6953B791FFjwirtbeardoncom@192.233.80.22 7...
    > Jim,
    > I think I've seen this before with ADT3.3. The solution was to
    > change the order of the "print provider" in "Network and Dial-up> Connections" - Advanced (from the top menu) - Advanced Settings

    -
    > Provider Order. Just make sure the "Netware Print Services" is

    above
    > the "Novell iPrint Services". I'm pretty sure that will keep it

    from
    > crashing for you.







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