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Thread: HP4200 Postscript NDPS properties not available

  1. #1
    Christian Krabbe NNTP User

    HP4200 Postscript NDPS properties not available

    Hi,
    NW6.5 sp2 with NDPS several locations 2 different nds-trees.

    We have a problem with our HP4200 postscript drivers when they are installed
    automatic during login. (The problem is gone if the users install the
    printer by pointing to the NDPS printer and let it install this way)

    The problem: when trying to access properties the is an errorcode i
    c:\windows\explorer.exe:
    "Function address 0x77c48196 caused a protection fault. (exception code
    0xc00000005)
    some or all property page(s) may not be displayed."

    When pressing "OK"
    Then it says
    Printer Properties
    The "HP LaserLet 4200 PS" printer driver is not installed on this computer.
    SOme printer properties will not be accessible unless you install the
    printer driver.
    Do you want to install the driver now?





  2. #2
    Automatic reply NNTP User

    Re: HP4200 Postscript NDPS properties not available

    Christian,

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  3. #3
    Nathan Lock NNTP User

    Re: HP4200 Postscript NDPS properties not available

    We had this problem with the non postcript driver as well, in the end
    we found another driver taht worsk from www.hp.com/pond/pnp

    taken from
    http://forums1.itrc.hp.com/service/f...hreadId=204956


    let me know if this works.

    Nathan

    On Thu, 30 Dec 2004 10:33:15 GMT, "Christian Krabbe"
    <no-krabbeideas-spam@hotmail.com> wrote:

    >Hi,
    >NW6.5 sp2 with NDPS several locations 2 different nds-trees.
    >
    >We have a problem with our HP4200 postscript drivers when they are installed
    >automatic during login. (The problem is gone if the users install the
    >printer by pointing to the NDPS printer and let it install this way)
    >
    >The problem: when trying to access properties the is an errorcode i
    >c:\windows\explorer.exe:
    >"Function address 0x77c48196 caused a protection fault. (exception code
    >0xc00000005)
    >some or all property page(s) may not be displayed."
    >
    >When pressing "OK"
    >Then it says
    >Printer Properties
    >The "HP LaserLet 4200 PS" printer driver is not installed on this computer.
    >SOme printer properties will not be accessible unless you install the
    >printer driver.
    >Do you want to install the driver now?
    >
    >
    >



  4. #4
    Suzanne Miles NNTP User

    Re: HP4200 Postscript NDPS properties not available

    Can you give me the steps to duplicate this problem if Nathan's idea doesn't
    help?



    Suzanne Miles
    Volunteer Sysop, Novell Support Connection
    http://support.novell.com/forums/

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