one of my techs has created several printers on a machine, running
nw65sp3, iprint 4.05.
when they go to manage the printer, this error message displays:

Check that the Print Manager (NDPSM.NLM) is loaded and the correct

ndpsm is loaded, has been unloaded and reloaded.. also unload and
reloaded the broker as well.

I can access the printer properties just fine on another server, which
is also nw65sp3, iprint 4.05, using the same username and same/new
browser sessions.

have not restarted the server, as I currently can not do that at this

any thoughts.. nlm version are the same.