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Thread: Problem with iPrint in iManager

  1. #1
    big@ventcomplex.ru NNTP User

    Problem with iPrint in iManager

    Hello all.
    My problem is:
    1. I have a netware server 6.5
    2. I have installed SP3 and a bit later SP4
    3. Now I need to make some change of configuration of NDPS
    I opened iManager, seleted iPrint, selected my broker or my ndps manager
    or any printer, property page didn't open, instead important information I
    saw a error message "Information can not be read" or "information doesn't
    present in eDir" and etc
    4. I have read a lot of TIDs and other comments about this error, however
    a haven't repaired it till now.
    5. The same situation happends in the CIFS,FTP and NFS page, information
    can't display.
    Do you have any ideas what should I do in this situation?

  2. #2
    iprintrox@iprint.novell.com NNTP User

    Problem with iPrint in iManager

    At least with iPrint, iManager has multiple mechanism at its disposal to
    get information. Some of the pages in iManager are strictly DS
    information. Other pages are specific to the Broker or PSM, in which
    case these use RPC and the Print library to bind and communicate.

    The scenario you are describing would indicate an issue with eDirectory.
    Especially since you see this same problem exhibited with other
    products. I would check your eDirectory health and synchronization,
    make sure that NDS/eDirectory is healthy and time is in sync...

    > Hello all.
    > My problem is:
    > 1. I have a netware server 6.5
    > 2. I have installed SP3 and a bit later SP4
    > 3. Now I need to make some change of configuration of NDPS
    > I opened iManager, seleted iPrint, selected my broker or my ndps

    manager
    > or any printer, property page didn't open, instead important

    information I
    > saw a error message "Information can not be read" or "information

    doesn't
    > present in eDir" and etc
    > 4. I have read a lot of TIDs and other comments about this error,

    however
    > a haven't repaired it till now.
    > 5. The same situation happends in the CIFS,FTP and NFS page,

    information
    > can't display.
    > Do you have any ideas what should I do in this situation?



  3. #3
    big@ventcomplex.ru NNTP User

    Problem with iPrint in iManager

    Of course you are right, the problem is not only in iPrint.
    I had the same problem then I tryed to modify any eDir object. The message
    was "The system encountered an unknown error. Please contact Novell
    Support.
    ".
    However the health of eDir is good now, i have chacked it and it was 365
    errors of incorrect modification time. Sync of time is good too.
    Have you got any other ideas what should I check now?

  4. #4
    iprintrox NNTP User

    Re: Problem with iPrint in iManager

    So even after eDir is healthy, you are still having the problems???

    Do you have RBS set up, or are you running unrestricted mode??

    It might be a problem with the iManager configuration...

    Have you noticed the logger screen on the server you are running iManager
    from, sometimes this gives some insight...

    >>> On 1/12/2006 at 9:18 pm, in message

    <tSFxf.508$pI5.443@prv-forum2.provo.novell.com>, <big@ventcomplex.ru>
    wrote:
    > Of course you are right, the problem is not only in iPrint.
    > I had the same problem then I tryed to modify any eDir object. The
    > message
    > was "The system encountered an unknown error. Please contact Novell
    > Support.
    > ".
    > However the health of eDir is good now, i have chacked it and it was 365
    >
    > errors of incorrect modification time. Sync of time is good too.
    > Have you got any other ideas what should I check now?


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