Home

Results 1 to 3 of 3

Thread: Xerox printer install difficulty

Hybrid View

  1. #1
    Michael Schenk NNTP User

    Xerox printer install difficulty

    Hello All,

    We have just purchased some Xerox 8560DT printers, installed the drivers
    into the Broker via iManager, but when we try to install the printer we get
    the following error:

    Error Message: The system cannot find the file specified.
    Error group: Windows
    Error code: 2

    It would appear to be a windows problem except the top of the box says
    Novell iPrint.

    I have followed some TID's on checking path, they seem consistent with what
    is required.

    Did try TID 10086895, even though it is a little old.

    Anyone else see this?

    specifics
    NW6.5Sp6
    NDPSM Version 3.02 November 30,2006
    NDPSGW Version 4.00.10 March 6, 2007
    NDPS Broker is Version 3.0.11

    Thanks for any and all help in advance!



  2. #2
    iPrint Linux NNTP User

    Re: Xerox printer install difficulty

    Michael Schenk wrote:
    > Hello All,
    >
    > We have just purchased some Xerox 8560DT printers, installed the drivers
    > into the Broker via iManager, but when we try to install the printer we get
    > the following error:
    >
    > Error Message: The system cannot find the file specified.
    > Error group: Windows
    > Error code: 2
    >
    > It would appear to be a windows problem except the top of the box says
    > Novell iPrint.


    This may be an issue with the way that iPrint packages the driver before
    uploading it. There is an alternate way to upload drivers that works
    for some drivers that are not working, and it might work for your
    printer. You'll have to install the driver on a workstation, then the
    tool will package up the files from it.

    http://www.novell.com/coolsolutions/tools/13952.html

    Hope that helps.

  3. #3
    Michael Schenk NNTP User

    Re: Xerox printer install difficulty

    That fixed it. This is a good program to keep in the back of your mind.

    Thanks again.



    >>> On 4/12/2007 at 12:57 PM, in message

    <OxtTh.561$1r5.488@prv-forum2.provo.novell.com>, iPrint
    Linux<linux@iprint.novell.com> wrote:
    > Michael Schenk wrote:
    >> Hello All,
    >>
    >> We have just purchased some Xerox 8560DT printers, installed the drivers
    >> into the Broker via iManager, but when we try to install the printer we

    > get
    >> the following error:
    >>
    >> Error Message: The system cannot find the file specified.
    >> Error group: Windows
    >> Error code: 2
    >>
    >> It would appear to be a windows problem except the top of the box says
    >> Novell iPrint.

    >
    > This may be an issue with the way that iPrint packages the driver before
    > uploading it. There is an alternate way to upload drivers that works
    > for some drivers that are not working, and it might work for your
    > printer. You'll have to install the driver on a workstation, then the
    > tool will package up the files from it.
    >
    > http://www.novell.com/coolsolutions/tools/13952.html
    >
    > Hope that helps.


Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •