Beth Cole wrote:
> Argh.

And the hits just keep on coming. Criminy, but today is an extension of

No, people, I can't fix process issues with a wave of the magic
technology wand. If you don't have a solid manual process, automating
it isn't going to improve it. If your staff is poorly trained and
always forgets to fill out a particular field, no one should be yelling
at me because that field isn't filled out!


Don't go around saying the world owes you a living. The world owes you
nothing. It was here first. ~Mark Twain