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Thread: Inconsistent information listed

  1. #1
    Frank Cianci NNTP User

    Inconsistent information listed

    When I go into Network Discovery | Device List | All Types | List All or
    Window types
    it will show a list with IP addresses. Not much information shown on
    this page, ie: no User, Name or Product = Unknown. Except for the ZAM
    server it will show the User and display the Product Name = System type.
    When I click on a known IP address it will show Asset Information, not
    much detail on this page. No User.
    But when I click on the Asset Mgmt Client _7.50.0011_ it will show great
    detail with User, the type of System (Dell OptiPlex GX270).

    Wondering why the User or Name doesn't show up on the List All or
    Windows screen or the Asset Information screen.

    Thank you
    Frank

  2. #2
    Jared Jennings NNTP User

    Re: Inconsistent information listed

    Frank Cianci,

    >When I go into Network Discovery | Device List | All Types | List All or
    >Window types
    >it will show a list with IP addresses. Not much information shown on this
    >page, ie: no User, Name or Product = Unknown. Except for the ZAM server
    >it will show the User and display the Product Name = System type.
    >When I click on a known IP address it will show Asset Information, not
    >much detail on this page. No User.
    >But when I click on the Asset Mgmt Client _7.50.0011_ it will show great
    >detail with User, the type of System (Dell OptiPlex GX270).


    Would you mind sending a couple screen shots to jaredljennings at gmail
    dot com

    --
    Jared Jennings - Data Technique, Inc.
    Novell Support Forums Sysop
    My Blog and Wiki with Tips, Tricks, and Tutorials
    http://jaredjennings.org

  3. #3
    Frank T Cianci NNTP User

    Re: Inconsistent information listed

    Did you receive my email with attached screen shots?

    Jared Jennings wrote:
    > Frank Cianci,
    >
    >> When I go into Network Discovery | Device List | All Types | List All
    >> or Window types
    >> it will show a list with IP addresses. Not much information shown on
    >> this page, ie: no User, Name or Product = Unknown. Except for the
    >> ZAM server it will show the User and display the Product Name = System
    >> type.
    >> When I click on a known IP address it will show Asset Information, not
    >> much detail on this page. No User.
    >> But when I click on the Asset Mgmt Client _7.50.0011_ it will show
    >> great detail with User, the type of System (Dell OptiPlex GX270).

    >
    > Would you mind sending a couple screen shots to jaredljennings at gmail
    > dot com
    >


  4. #4
    Jared Jennings NNTP User

    Re: Inconsistent information listed

    Frank T Cianci,

    >When I go into Network Discovery | Device List | All Types | List All or
    >Window types


    Ahh yes, I did. Sorry for the delay.
    Comparing your results to mine, I have this conclusion.

    When the network discovery was performed, the machines that you see in the
    results, did not have the ZAM client installed. Later, the client was
    installed which provides you with the full details if you drill far enough
    down. Because at that point, you are looking at inventory results and not
    discovery results.

    So, if you want the network discovery information to be fully populated,
    re-run a network discovery task and those values should populate.

    Granted, a firewall on the workstations or between the Task Server and the
    workstation, could cause the discovery results to not be complete as you
    see now.

    --
    Jared Jennings - Data Technique, Inc.
    Novell Support Forums Sysop
    My Blog and Wiki with Tips, Tricks, and Tutorials
    http://jaredjennings.org

  5. #5
    Frank Cianci NNTP User

    Re: Inconsistent information listed

    No worry.
    Well, I have 5 network discoveries set to run every Mon, Wed & Fri at 5
    different times for my 5 different branch subnets.
    Firewalls are down on the workstations.
    Should I delete some items out of network discovery then let it rediscover?
    Thank you

    Jared Jennings wrote:
    > Frank T Cianci,
    >
    >> When I go into Network Discovery | Device List | All Types | List
    >> All or Window types

    >
    > Ahh yes, I did. Sorry for the delay.
    > Comparing your results to mine, I have this conclusion.
    >
    > When the network discovery was performed, the machines that you see in
    > the results, did not have the ZAM client installed. Later, the client
    > was installed which provides you with the full details if you drill
    > far enough down. Because at that point, you are looking at inventory
    > results and not discovery results.
    >
    > So, if you want the network discovery information to be fully
    > populated, re-run a network discovery task and those values should
    > populate.
    >
    > Granted, a firewall on the workstations or between the Task Server and
    > the workstation, could cause the discovery results to not be complete
    > as you see now.
    >


  6. #6
    Jared Jennings NNTP User

    Re: Inconsistent information listed

    Frank Cianci,

    >Should I delete some items out of network discovery then let it rediscover?


    Sounds like a good idea to me. Unless someone else knows of something
    better.

    --
    Jared Jennings - Data Technique, Inc.
    Novell Support Forums Sysop
    My Blog and Wiki with Tips, Tricks, and Tutorials
    http://jaredjennings.org

  7. #7
    Frank Cianci NNTP User

    Re: Inconsistent information listed

    No, that didn't seem to do it either.

    Jared Jennings wrote:
    > Frank Cianci,
    >
    >> Should I delete some items out of network discovery then let it
    >> rediscover?

    >
    > Sounds like a good idea to me. Unless someone else knows of something
    > better.
    >


  8. #8
    Jared Jennings NNTP User

    Re: Inconsistent information listed

    Frank Cianci,

    >No, that didn't seem to do it either.


    Could you send me the taskservercore log after a network discovery is done?

    jaredljennings at gmail dot com

    --
    Jared Jennings - Data Technique, Inc.
    Novell Support Forums Sysop
    My Blog and Wiki with Tips, Tricks, and Tutorials
    http://jaredjennings.org

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