Hi Novell Support,

I'm still facing the error message saying that "cannot start or run
due to incompatibility with 64-bit versions of windows. Please contact the
software vendor to ask if a 64-bit Windows compatible version is availabe"
when I'm performing the portable collector on Windows 2003 Server x64
Edition even though it is stated on NOVELL techspecs the 64 bit OS version
is supported by ZAM.

I'am also using Local Administrator to run the collector. Is there any
thing that I missed out? OR is still a BUGS?


I did check on the support TIDs regarding this problem where by the
solution is fixed in ZAM 7.5 IR1 or newer, but in our customer
environment we are already upgrade it to ZAM 7.5 IR4.

We might need NOVELL SUPPORT idea on how to solve this issue as my customer
owned quite a number of 64 bit servers on their environment and they don't
want to install agent on all their servers. They prefer to used the
portable collector .