Hello,
ZAM has beening running great until two months ago.
I started am having difficulties back in August with New PCs that are added
to our ZAM inventory. It appears that new PCs are added in but are never
scanned. So I have 60 new pcs that are listed but never scanned.

For troubleshooting purposes I am using Clients that are on the same subnet
as the ZAM server. The firewall on XP is opened for port 7461 I can nmap and
see the open port. From the Web Console or Manager I can manually schedule a
scan and get following message in the c:\program files\novell\asset
management\logs\solsvrcoreevent20061114.log.

<EVENT AT="11/14/2006 8:17:17 AM" SEVERITY="Info">
Collection Server Info at 11/14/2006 8:17:17 AM on SD8C-N14 by SD8C-N14
Collection Failure
[2.6.57] Action (PreScanWorkstationNow) during state (<ClientIsInvalid>).
Machine SD8C-BACKUP (C183F338-5EE3-4AAA-8BCF-81BBA100B6A4) failed to scan.
</EVENT>

<EVENT AT="11/14/2006 8:17:17 AM" SEVERITY="Severe">
ScanNow Scan on SD8C-BACKUP (C183F338-5EE3-4AAA-8BCF-81BBA100B6A4) failed
</EVENT>

<EVENT AT="11/14/2006 8:17:17 AM" SEVERITY="Info">
Collection Server Info at 11/14/2006 8:17:17 AM on SD8C-N14 by SD8C-N14
Collection Failure
[2.6.57] Action (PreScanWorkstationNow) during state (<ClientIsInvalid>).
Machine SD8C-BACKUP (C183F338-5EE3-4AAA-8BCF-81BBA100B6A4) failed to scan.
</EVENT>



I believe my troubles have to do with the New Clients not auto-updating to
the lastest ZAM agent. I use Zen Imaging for all workstations and the image
has not been changed in 6 months and my imaged pcs used to always get added
into ZAM, updated, and then scanned (no sure of the order).

I have tried a fresh Install of Windows XPsp2 off a cd. Install ZAM agent
from the \\ZAMserver\filestore\setup\modules\clientapps
the version it installs is 7.0.0.15. The version on clients that are
actively being scanned is 7.0.0.38sp1. If I navigate to the
filestore\EXEdir\client\win32 I will see a list of updated exe files of the
lastest version. I tried to manually copy these file to a test machine and
it did not help.

Our setup is as follows:
Server
Simple Install ZAM
One Pentium 4 512MB RAM Windows XPsp2 Professional only running ZAM 7sp1
IR10 on MSDE 2000.

Client Workstations (1014 total)
Dell GX620 XPsp2, NC4.91sp2, ZfD7, ZAM 7.0.0.15 (Should auto-update to
7.0.0.38sp1 but does not)