Well i received the email stating that the new Recognition is out so i
updated my ZAM 7.5 with it. At the same time i always try and do a
live update.

We upgraded late last month to 7.5, and have not been able to do a PLU
since, is that because we are on the most current release and there
isnt a new one out.

I click on download/update now, and the status bar comes up for less
than 1 second and error "unable to apply product update"

It stops there.