Dear Colleague's,

I have a problem with installation of ZENworks Asset Management 7,
Enterprize Deployment on an Oracle database. The initial installation
fails and stop with the error "The Database initialization program has
encountered an error". I retried to install many time without any success.

1) My environment & config:
- Windows 2003 standard edition with SP1, is a member server of a domain.
- MDAC 2.1 with SP2 (install from ZAM7 CD)
- Oracle client (Custom install: Full installation)
- ODBC driver "Oracle 10g R2"
- The test connection against the Oracle database is successful

2) Event Viewer list the followings:
- Reporting queued error: faulting application DBInit.exe, version
7.0.0.15, faulting module user32.dll, version 5.2.3790.1830, fault address
0x0000e420.
- Faulting application DBInit.exe, version 7.0.0.15, faulting module
user32.dll, version 5.2.3790.1830, fault address 0x0000e420.
- The application, C:\PROGRAM FILES\NOVELL\ZENWORKS\ASSET
MANAGEMENT\bin\DBInit.exe, generated an application error The error
occurred on 02/26/2007 @ 10:43:29.761 The exception generated was c0000005
at address 7738E420 (USER32!CharNextW)

3) The "DBSetuplog.text" ends with the next lines:
DBSetup.exe 26-2-2007 14:31:05 000
Creating ZENworks Asset Management-specific data...
DBSetup.exe 26-2-2007 14:31:05 000
Running CSchema.sql directory: C:\PROGRA~1\NOVELL\ZENWORKS\ASSETM~1
\sql\oracle8\
DBSetup.exe 26-2-2007 14:31:05 000
Running CSchemaXX.sql directory: C:\PROGRA~1\NOVELL\ZENWORKS\ASSETM~1
\sql\oracle8\
DBSetup.exe 26-2-2007 14:32:55 000
Running CSynonym.sql; directory: C:\PROGRA~1\NOVELL\ZENWORKS\ASSETM~1
\sql\oracle8\

Our Oracle DBA wondered if the script "CSynonym.sql" has ever been run
(By the way: an Oracle Trace during install doesn't give us any conclusive)

I really need help. Any help and suggestions will be welcom. My thanks in
advance!

Sang
(System Administrator)