I have not been able to update the Product Recognition on my ZAM 7.0
install for some time now.

For awhile I have gotten this error. Please help.

<EVENT AT="7/19/2007 12:35:42 PM" SEVERITY="Severe">
Application Object Error at 7/19/2007 12:35:42 PM on TALLY by TALLY
Unexpected Exception
[2.4.3] Unexpected exception [2.5.11]... operation failed.

Database Persistence Layer Info in DBSQLServerErrorHandler::serverError
at 7/19/2007 12:35:42 PM
Referential Integrity Error
[2.5.604] Object could not be removed.

Database Persistence Layer Error in
DBSQLServerErrorHandler::serverError at 7/19/2007 12:35:42 PM

Database Persistence Layer Error in
DBSQLServerErrorHandler::serverError at 7/19/2007 12:35:42 PM
Database Error
[2.5.3] Error: '[5] [SERVERERROR] The INSERT statement conflicted with
the FOREIGN KEY constraint "FK_TallyProductMap_Product". The conflict
occurred in database "ZENworks", table "dbo.NC_Product", column
'ProductOID'.
[SERVERMESSAGE] The statement has been terminated.'

Message 1: '[547] TALLY\SQLEXPRESS'

Message 2: '[547]'
</EVENT>


I ran the updated to IR13 today and now I recieve this error.

<EVENT AT="7/25/2007 9:01:35 AM" SEVERITY="Severe">
Application Object Error at 7/25/2007 9:01:35 AM on TALLY by TALLY
Incorrect Version
[2.4.1601] The current ZENworks Asset Management installation requires
KB revision 3.5. ZENworks Asset Management cannot apply Product
Recognition Update 5/2/2007 KB revision 3.6.
</EVENT>


--
JasonDob