I am running ZAM 7.5 IR3 and recently i had to reinstall the asset manager
and lost all of my data from before. On most of my systems i run the
portable collector. The problem i am encountering is the collector is not
collecting the computers asset tag nor a proxy server software that is
known to be installed on these machines. I am running mostly dells on all
of these machines known of the asset tags are collected. On the others
only some of them have the tags collected. I don't think it is the
portable collector itself because on the few systems that have an
automatic collection none of these systems have the asset tags either. How
can i make sure that the asset tags get collected?

Secondly how can i add a software to Zen works to make sure that the known
installed software shows up in collection?