We upgraded to Zen 6.5 from 4. While I can get to the hlpreq32.exe easy
enough, the Help Desk policy is not in 6.5 (that I can find, at least). Is
there any way to either get that back or recreate it? The Help Desk
function that Novell delivered with earlier versions of Zen was a cheap
(free), simple tool that did everything we require.