Dear all

In one of our environments we have the following problem:

NAL starts when the user log's in and the constantly crashes (showing the
mag-glass - refreshing application launcher).

I set the Debug Level to F - but the only information I see in the
zdfnal.csv is the following:

==================================================
ZenMup logging for process 0x6b0 initialized: 02/13/07 21:50:46
Computer name: CGE060
Command Line: "c:\Program Files\Novell\ZENworks\nalntsrv.exe"
File versions:
" zenlite.dll: 6.5.20.0"
" zennw32.dll: 6.5.20.0"
" nalshell.dll: 6.5.20.0"
" zenappws.dll: 6.5.20.0"
" nalwin.exe: 6.5.20.0"
" nalagent.exe: 6.5.20.0"
" nalview.exe: 6.5.20.0"
" nalntsrv.exe: 6.5.20.0"
==================================================



==================================================
Logging for process 0x6b0 initialized: 02/13/07 21:50:47
Computer name: CGE060
Command Line: "c:\Program Files\Novell\ZENworks\nalntsrv.exe"
File versions:
" zenlite.dll: 6.5.20.0"
" zennw32.dll: 6.5.20.0"
" nalshell.dll: 6.5.20.0"
" nalui.dll: 6.5.20.0"
" zenappws.dll: 6.5.20.0"
" nalwin.exe: 6.5.20.0"
" nalagent.exe: 6.5.20.0"
" nalview.exe: 6.5.20.0"
" nalntsrv.exe: 6.5.20.0"
" axnalserver.dll: 6.5.20.0"
==================================================



==================================================
NalShell logging for process 0x278 initialized: 02/13/07 21:51:59
Computer name: CGE060
Command Line: C:\WINDOWS\Explorer.EXE
File versions:
" zenlite.dll: 6.5.20.0"
" zennw32.dll: 6.5.20.0"
" nalshell.dll: 6.5.20.0"
" zenappws.dll: 6.5.20.0"
" nalwin.exe: 6.5.20.0"
" nalagent.exe: 6.5.20.0"
" nalview.exe: 6.5.20.0"
" nalntsrv.exe: 6.5.20.0"
==================================================



==================================================
ZenMup logging for process 0x16c initialized: 02/13/07 21:52:03
Computer name: CGE060
Command Line: "c:\Program Files\Novell\ZENworks\NalAgent.exe" -Embedding
File versions:
" zenlite.dll: 6.5.20.0"
" zennw32.dll: 6.5.20.0"
" nalshell.dll: 6.5.20.0"
" zenappws.dll: 6.5.20.0"
" nalwin.exe: 6.5.20.0"
" nalagent.exe: 6.5.20.0"
" nalview.exe: 6.5.20.0"
" nalntsrv.exe: 6.5.20.0"
==================================================



==================================================
Logging for process 0x16c initialized: 02/13/07 21:52:03
Computer name: CGE060
Command Line: "c:\Program Files\Novell\ZENworks\NalAgent.exe" -Embedding
File versions:
" zenlite.dll: 6.5.20.0"
" zennw32.dll: 6.5.20.0"
" nalshell.dll: 6.5.20.0"
" nalui.dll: 6.5.20.0"
" zenappws.dll: 6.5.20.0"
" nalwin.exe: 6.5.20.0"
" nalagent.exe: 6.5.20.0"
" nalview.exe: 6.5.20.0"
" nalntsrv.exe: 6.5.20.0"
" axnalserver.dll: 6.5.20.0"
==================================================



==================================================
NalShell logging for process 0x16c initialized: 02/13/07 21:52:04
Computer name: CGE060
Command Line: "c:\Program Files\Novell\ZENworks\NalAgent.exe" -Embedding
File versions:
" zenlite.dll: 6.5.20.0"
" zennw32.dll: 6.5.20.0"
" nalshell.dll: 6.5.20.0"
" zenappws.dll: 6.5.20.0"
" nalwin.exe: 6.5.20.0"
" nalagent.exe: 6.5.20.0"
" nalview.exe: 6.5.20.0"
" nalntsrv.exe: 6.5.20.0"
==================================================



==================================================
ZenMup logging for process 0x950 initialized: 02/13/07 21:52:10
Computer name: CGE060
Command Line: WMRUNDLL.EXE WM_WMRUNDLL_MEMORY_MAP_B
File versions:
" zenlite.dll: 6.5.20.0"
" zennw32.dll: 6.5.20.0"
" nalshell.dll: 6.5.20.0"
" zenappws.dll: 6.5.20.0"
" nalwin.exe: 6.5.20.0"
" nalagent.exe: 6.5.20.0"
" nalview.exe: 6.5.20.0"
" nalntsrv.exe: 6.5.20.0"
==================================================



==================================================
Logging for process 0x950 initialized: 02/13/07 21:52:10
Computer name: CGE060
Command Line: WMRUNDLL.EXE WM_WMRUNDLL_MEMORY_MAP_B
File versions:
" zenlite.dll: 6.5.20.0"
" zennw32.dll: 6.5.20.0"
" nalshell.dll: 6.5.20.0"
" nalui.dll: 6.5.20.0"
" zenappws.dll: 6.5.20.0"
" nalwin.exe: 6.5.20.0"
" nalagent.exe: 6.5.20.0"
" nalview.exe: 6.5.20.0"
" nalntsrv.exe: 6.5.20.0"
" axnalserver.dll: 6.5.20.0"
==================================================



==================================================
ZenMup logging for process 0xa9c initialized: 02/13/07 21:53:25
Computer name: CGE060
Command Line: "c:\Program Files\Novell\ZENworks\NalAgent.exe" -Embedding
File versions:
" zenlite.dll: 6.5.20.0"
" zennw32.dll: 6.5.20.0"
" nalshell.dll: 6.5.20.0"
" zenappws.dll: 6.5.20.0"
" nalwin.exe: 6.5.20.0"
" nalagent.exe: 6.5.20.0"
" nalview.exe: 6.5.20.0"
" nalntsrv.exe: 6.5.20.0"
==================================================



==================================================
Logging for process 0xa9c initialized: 02/13/07 21:53:25
Computer name: CGE060
Command Line: "c:\Program Files\Novell\ZENworks\NalAgent.exe" -Embedding
File versions:
" zenlite.dll: 6.5.20.0"
" zennw32.dll: 6.5.20.0"
" nalshell.dll: 6.5.20.0"
" nalui.dll: 6.5.20.0"
" zenappws.dll: 6.5.20.0"
" nalwin.exe: 6.5.20.0"
" nalagent.exe: 6.5.20.0"
" nalview.exe: 6.5.20.0"
" nalntsrv.exe: 6.5.20.0"
" axnalserver.dll: 6.5.20.0"
==================================================



==================================================
NalShell logging for process 0xa9c initialized: 02/13/07 21:53:25
Computer name: CGE060
Command Line: "c:\Program Files\Novell\ZENworks\NalAgent.exe" -Embedding
File versions:
" zenlite.dll: 6.5.20.0"
" zennw32.dll: 6.5.20.0"
" nalshell.dll: 6.5.20.0"
" zenappws.dll: 6.5.20.0"
" nalwin.exe: 6.5.20.0"
" nalagent.exe: 6.5.20.0"
" nalview.exe: 6.5.20.0"
" nalntsrv.exe: 6.5.20.0"
==================================================



==================================================
ZenMup logging for process 0xb90 initialized: 02/13/07 21:54:51
Computer name: CGE060
Command Line: "c:\Program Files\Novell\ZENworks\NalAgent.exe" -Embedding
File versions:
" zenlite.dll: 6.5.20.0"
" zennw32.dll: 6.5.20.0"
" nalshell.dll: 6.5.20.0"
" zenappws.dll: 6.5.20.0"
" nalwin.exe: 6.5.20.0"
" nalagent.exe: 6.5.20.0"
" nalview.exe: 6.5.20.0"
" nalntsrv.exe: 6.5.20.0"
==================================================



==================================================
Logging for process 0xb90 initialized: 02/13/07 21:54:51
Computer name: CGE060
Command Line: "c:\Program Files\Novell\ZENworks\NalAgent.exe" -Embedding
File versions:
" zenlite.dll: 6.5.20.0"
" zennw32.dll: 6.5.20.0"
" nalshell.dll: 6.5.20.0"
" nalui.dll: 6.5.20.0"
" zenappws.dll: 6.5.20.0"
" nalwin.exe: 6.5.20.0"
" nalagent.exe: 6.5.20.0"
" nalview.exe: 6.5.20.0"
" nalntsrv.exe: 6.5.20.0"
" axnalserver.dll: 6.5.20.0"
==================================================



==================================================
NalShell logging for process 0xb90 initialized: 02/13/07 21:54:51
Computer name: CGE060
Command Line: "c:\Program Files\Novell\ZENworks\NalAgent.exe" -Embedding
File versions:
" zenlite.dll: 6.5.20.0"
" zennw32.dll: 6.5.20.0"
" nalshell.dll: 6.5.20.0"
" zenappws.dll: 6.5.20.0"
" nalwin.exe: 6.5.20.0"
" nalagent.exe: 6.5.20.0"
" nalview.exe: 6.5.20.0"
" nalntsrv.exe: 6.5.20.0"
==================================================



==================================================
ZenMup logging for process 0xc18 initialized: 02/13/07 21:54:59
Computer name: CGE060
Command Line: "c:\Program Files\Novell\ZENworks\NalAgent.exe" -Embedding
File versions:
" zenlite.dll: 6.5.20.0"
" zennw32.dll: 6.5.20.0"
" nalshell.dll: 6.5.20.0"
" zenappws.dll: 6.5.20.0"
" nalwin.exe: 6.5.20.0"
" nalagent.exe: 6.5.20.0"
" nalview.exe: 6.5.20.0"
" nalntsrv.exe: 6.5.20.0"
==================================================



==================================================
Logging for process 0xc18 initialized: 02/13/07 21:54:59
Computer name: CGE060
Command Line: "c:\Program Files\Novell\ZENworks\NalAgent.exe" -Embedding
File versions:
" zenlite.dll: 6.5.20.0"
" zennw32.dll: 6.5.20.0"
" nalshell.dll: 6.5.20.0"
" nalui.dll: 6.5.20.0"
" zenappws.dll: 6.5.20.0"
" nalwin.exe: 6.5.20.0"
" nalagent.exe: 6.5.20.0"
" nalview.exe: 6.5.20.0"
" nalntsrv.exe: 6.5.20.0"
" axnalserver.dll: 6.5.20.0"
==================================================



==================================================
NalShell logging for process 0xc18 initialized: 02/13/07 21:54:59
Computer name: CGE060
Command Line: "c:\Program Files\Novell\ZENworks\NalAgent.exe" -Embedding
File versions:
" zenlite.dll: 6.5.20.0"
" zennw32.dll: 6.5.20.0"
" nalshell.dll: 6.5.20.0"
" zenappws.dll: 6.5.20.0"
" nalwin.exe: 6.5.20.0"
" nalagent.exe: 6.5.20.0"
" nalview.exe: 6.5.20.0"
" nalntsrv.exe: 6.5.20.0"
==================================================



==================================================
ZenMup logging for process 0xc8c initialized: 02/13/07 21:55:07
Computer name: CGE060
Command Line: "c:\Program Files\Novell\ZENworks\NalAgent.exe" -Embedding
File versions:
" zenlite.dll: 6.5.20.0"
" zennw32.dll: 6.5.20.0"
" nalshell.dll: 6.5.20.0"
" zenappws.dll: 6.5.20.0"
" nalwin.exe: 6.5.20.0"
" nalagent.exe: 6.5.20.0"
" nalview.exe: 6.5.20.0"
" nalntsrv.exe: 6.5.20.0"
==================================================



==================================================
Logging for process 0xc8c initialized: 02/13/07 21:55:07
Computer name: CGE060
Command Line: "c:\Program Files\Novell\ZENworks\NalAgent.exe" -Embedding
File versions:
" zenlite.dll: 6.5.20.0"
" zennw32.dll: 6.5.20.0"
" nalshell.dll: 6.5.20.0"
" nalui.dll: 6.5.20.0"
" zenappws.dll: 6.5.20.0"
" nalwin.exe: 6.5.20.0"
" nalagent.exe: 6.5.20.0"
" nalview.exe: 6.5.20.0"
" nalntsrv.exe: 6.5.20.0"
" axnalserver.dll: 6.5.20.0"
==================================================



==================================================
NalShell logging for process 0xc8c initialized: 02/13/07 21:55:07
Computer name: CGE060
Command Line: "c:\Program Files\Novell\ZENworks\NalAgent.exe" -Embedding
File versions:
" zenlite.dll: 6.5.20.0"
" zennw32.dll: 6.5.20.0"
" nalshell.dll: 6.5.20.0"
" zenappws.dll: 6.5.20.0"
" nalwin.exe: 6.5.20.0"
" nalagent.exe: 6.5.20.0"
" nalview.exe: 6.5.20.0"
" nalntsrv.exe: 6.5.20.0"
==================================================



==================================================
ZenMup logging for process 0xd14 initialized: 02/13/07 21:55:33
Computer name: CGE060
Command Line: "c:\Program Files\Novell\ZENworks\NalAgent.exe" -Embedding
File versions:
" zenlite.dll: 6.5.20.0"
" zennw32.dll: 6.5.20.0"
" nalshell.dll: 6.5.20.0"
" zenappws.dll: 6.5.20.0"
" nalwin.exe: 6.5.20.0"
" nalagent.exe: 6.5.20.0"
" nalview.exe: 6.5.20.0"
" nalntsrv.exe: 6.5.20.0"
==================================================



==================================================
Logging for process 0xd14 initialized: 02/13/07 21:55:33
Computer name: CGE060
Command Line: "c:\Program Files\Novell\ZENworks\NalAgent.exe" -Embedding
File versions:
" zenlite.dll: 6.5.20.0"
" zennw32.dll: 6.5.20.0"
" nalshell.dll: 6.5.20.0"
" nalui.dll: 6.5.20.0"
" zenappws.dll: 6.5.20.0"
" nalwin.exe: 6.5.20.0"
" nalagent.exe: 6.5.20.0"
" nalview.exe: 6.5.20.0"
" nalntsrv.exe: 6.5.20.0"
" axnalserver.dll: 6.5.20.0"
==================================================



==================================================
NalShell logging for process 0xd14 initialized: 02/13/07 21:55:33
Computer name: CGE060
Command Line: "c:\Program Files\Novell\ZENworks\NalAgent.exe" -Embedding
File versions:
" zenlite.dll: 6.5.20.0"
" zennw32.dll: 6.5.20.0"
" nalshell.dll: 6.5.20.0"
" zenappws.dll: 6.5.20.0"
" nalwin.exe: 6.5.20.0"
" nalagent.exe: 6.5.20.0"
" nalview.exe: 6.5.20.0"
" nalntsrv.exe: 6.5.20.0"
==================================================



==================================================
ZenMup logging for process 0xd94 initialized: 02/13/07 21:55:43
Computer name: CGE060
Command Line: "c:\Program Files\Novell\ZENworks\NalAgent.exe" -Embedding
File versions:
" zenlite.dll: 6.5.20.0"
" zennw32.dll: 6.5.20.0"
" nalshell.dll: 6.5.20.0"
" zenappws.dll: 6.5.20.0"
" nalwin.exe: 6.5.20.0"
" nalagent.exe: 6.5.20.0"
" nalview.exe: 6.5.20.0"
" nalntsrv.exe: 6.5.20.0"
==================================================



==================================================
Logging for process 0xd94 initialized: 02/13/07 21:55:43
Computer name: CGE060
Command Line: "c:\Program Files\Novell\ZENworks\NalAgent.exe" -Embedding
File versions:
" zenlite.dll: 6.5.20.0"
" zennw32.dll: 6.5.20.0"
" nalshell.dll: 6.5.20.0"
" nalui.dll: 6.5.20.0"
" zenappws.dll: 6.5.20.0"
" nalwin.exe: 6.5.20.0"
" nalagent.exe: 6.5.20.0"
" nalview.exe: 6.5.20.0"
" nalntsrv.exe: 6.5.20.0"
" axnalserver.dll: 6.5.20.0"
==================================================



==================================================
NalShell logging for process 0xd94 initialized: 02/13/07 21:55:43
Computer name: CGE060
Command Line: "c:\Program Files\Novell\ZENworks\NalAgent.exe" -Embedding
File versions:
" zenlite.dll: 6.5.20.0"
" zennw32.dll: 6.5.20.0"
" nalshell.dll: 6.5.20.0"
" zenappws.dll: 6.5.20.0"
" nalwin.exe: 6.5.20.0"
" nalagent.exe: 6.5.20.0"
" nalview.exe: 6.5.20.0"
" nalntsrv.exe: 6.5.20.0"
==================================================

Does anybody have a good tip how I may sort this problem out?
btw: I have the same problem on all clients.

Thank you
Werner