We are upgrading from 401 to 651 and I am having the problem of the
install hanging when it is trying to remove the old agent. If I go to
Add\Remove programs it also hangs there. After about 3 minutes or so it
looks like it reverses and steps it has taken and closes. There are no
error messages in the log. If I restart it looks as if the old agent is
removed but when I run the agent install it still hangs at removing old
agent. Any suggestions?
401 to 651