We recently upgraded our Zen servers and desktop agents from 4.0.1 to 6.5
sp1b. The server side is fine. But a few days after the upgrade, lots and
lots of users started calling because the Zen distributed application icons
started to fail. "Cannot find attributes of...blah, blah, blah". You
know, the same error I would expect to see if our servers were down. But
they are fine.

The ONLY thing that seems to fix this is to completely uninstall the 6.5
agent and then reinstall it. Since we have a lot of users, I would like to
avoid visiting every desktop.

Does anyone know why this might be happening to us? Any suggestions? I'm


Todd R