I've got one machine which is having a problem with the ZfD Agent. The user
was getting an error at login indicating that a Remote Management component
would not start. I investigated and discovered that I could not uninstall
the agent because "there is a problem with the installation." I can
uninstall each component except the Application Launcher. I need to remove
the whole thing and reinstall but msiexec will not complete. How do I
manually create a situation where I can reinstall? Simply running the
install results in the same error.

Erick Larson
Perkins Library
Duke University