Our Zenworks install has proven to be very unstable over the last 6
months. --The server admin can't find anything wrong with the server
configs and points a finger at the network admin.-- I am in the middle
dealing with policies that are intermitant, apps that deploy one day but
not the next. (enough ranting)

I reciently discovered the RMerrorlog0.txt under ...\program
files\novell\zenworks\remote management on the workstation which
contains the following entries.

[I attached it as text]

Any suggestions, Ideas, speculation etc. would be appreciated

6.5.2 agent
1200 users
350 workstations
1 very fustrated 2nd level tech


0


Preceding information is similar to this


#(1600)# 6:57:21 AM 01/23/06 Normal : Resource DLL is successfully loaded
#(1600)# 6:57:21 AM 01/23/06 Normal : Reading settings from the file
#(1600)# 6:57:21 AM 01/23/06 Normal : C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\RMC FG.INI
#(1600)# 6:57:21 AM 01/23/06 Normal : Port value read from file = 1761 and it will be used as the RM Communication port
#(1600)# 6:57:21 AM 01/23/06 Normal : Loading : C:\Program Files\Novell\ZENworks\ZenLite.dll
#(1600)# 6:57:21 AM 01/23/06 Normal : Loading : C:\Program Files\Novell\ZENworks\ZenPol32.dll
#(1600)# 6:57:22 AM 01/23/06 Normal : ZENNDSUtil: Successfully loaded dependent modules...
#(1600)# 6:57:22 AM 01/23/06 Normal : LoadZenAutilLibraryAndGetProc: Successfully loaded ZenAutil.dll and its dependent DLLs
#(1600)# 6:57:22 AM 01/23/06 Normal : ZenRem32.exe : ZenRem32ServiceMain() successfully loaded Zenlite DLL
#(1600)# 6:57:22 AM 01/23/06 Normal : IsOsServer() : MyNetServerGetInfo value of pServerInfo = 1003
#(1600)# 6:57:22 AM 01/23/06 Critical : Failed to find Novell ZenWorks RemoteManagement driver
#(1600)# 6:57:22 AM 01/23/06 Critical : ZenRem32.exe Failed to set the display settings for DARPAN
#(1600)# 6:57:22 AM 01/23/06 Critical : Failed to write the header information in RCAICIP.HST GetLastError(): 6
#(1600)# 6:57:22 AM 01/23/06 Normal : ZENNDSUtil: Attempting to read policies...
#(1600)# 6:57:22 AM 01/23/06 Normal : ZENUtil: ZENIsWorkstationRegistered: wsDN = 'CN=TS-CHRIS-04_WINXP.OU=Workstations.OU=NHS.OU=schools.O=LM'
#(1600)# 6:57:22 AM 01/23/06 Normal : Workstation is registered
#(1600)# 6:57:22 AM 01/23/06 Normal : Reading workstation DN and tree name...
#(1600)# 6:57:22 AM 01/23/06 Normal : workstation DN - CN=TS-CHRIS-04_WINXP.OU=Workstations.OU=NHS.OU=schools.O=LM, treename - LUCIA_MAR
#(1600)# 6:57:22 AM 01/23/06 Normal : Loading : C:\Program Files\Novell\ZENworks\WMSchApi.dll
#(1600)# 6:57:22 AM 01/23/06 Critical : WMIsWorkstationAuthenticated failed. errorCode: 1062
#(1600)# 6:57:27 AM 01/23/06 Normal : Workstation IS authenticated...
#(1600)# 6:57:27 AM 01/23/06 Normal : ZENNDSUtil: Loaded [ZENNW32.DLL] successfully
#(1600)# 6:57:27 AM 01/23/06 Normal : ZENNDSUtil: Successfully initialized context
#(1600)# 6:57:27 AM 01/23/06 Normal : ZENNDSUtil: Failure in reading boolean attribute DM:Ignore Policy in CN=TS-CHRIS-04_WINXP.OU=Workstations.OU=NHS.OU=schools.O=LM
#(1600)# 6:57:27 AM 01/23/06 Normal : ZENNDSUtil: Workstation Policy - 'Workstation Package:General:Remote Control Policy.Workstations.NHS.schools.LM'
#(1600)# 6:57:28 AM 01/23/06 Normal : Reading workstation DN and tree name...
#(1600)# 6:57:28 AM 01/23/06 Normal : workstation DN - CN=TS-CHRIS-04_WINXP.OU=Workstations.OU=NHS.OU=schools.O=LM, treename - LUCIA_MAR
#(1600)# 6:57:28 AM 01/23/06 Normal : Loading : C:\Program Files\Novell\ZENworks\WMSchApi.dll
#(1600)# 6:57:28 AM 01/23/06 Normal : Workstation IS authenticated...
#(1600)# 6:57:28 AM 01/23/06 Normal : ZENNDSUtil: Loaded [ZENNW32.DLL] successfully
#(1600)# 6:57:28 AM 01/23/06 Normal : ZENNDSUtil: Successfully initialized context
#(1600)# 6:57:28 AM 01/23/06 Normal : Failed to open HKLM\Software\Novell\ZENWorks\CurrentUserDN
#(1600)# 6:57:28 AM 01/23/06 Normal : Only workstation policy settings active...
#(1600)# 6:57:28 AM 01/23/06 Normal : ZENNDSUtil: Finished reading policies
#(1600)# 6:57:28 AM 01/23/06 Normal : ZENNDSUtil: Unloaded modules...
#(1600)# 6:57:28 AM 01/23/06 Normal : UnLoadZenAutilLibrary :Successfully unloaded ZenAutil.dll
#(1600)# 9:08:05 AM 01/23/06 Normal : Got message from Zentray.exe