NetWare 6.5 sp4a
ZENworks 6.5 ir4 (I think)

user policy....

We have a DLU policy to create users, manage existing accounts, and
remove user at logout.

Ever since we upgraded to iPrint 4.12, we've had user accounts not get
deleted upon logout. Worse, the next time they login it doesn't manage
their account from the previous login, it creates a new one. Last week
we deleted 100's of megs of user profiles that had built up on these

What are our options for fixing this problem?