I did not know where to ask. We use volatile user and I have a problem with word 2007. I can't get word to hold the settings, toolbars etc. I was able to change normal.dotx, and that's fine in regards to the page formating, but I can't make word 2007 to remember its layout. I even copied the profile to the default profile, which worked with word 2003. Please advise. Thank you.