I must be missing something. I am try to allow a laptop to request a
remote control session when it is disconnected from the network. When I
right-click on the remote management agent the option to request a
session is greyed out. Our user and workstation policy allow for the
user requested session and the ability to accept connections accross
NAT/Proxy. Assigning a password to the remote management agent also does
not help. Any ideas?