We have Zenworks 6.5 fully working over our LAN and WAN. However a member
of staff has recently joined who will be working in France. I believe
that if I install the zen agent on his laptop we can control his PC from
our HQ whenever he has an Internet connection. However I'm finding it
hard to achieve and wondered if either anyone has set something like this
up before and could give me steps to follow! We have a firewall at our HQ
on which I have allowed ports 1761, 1762, 517, 1763 and 21 (both TCP and
UDP). Any ideas? Would really appreciate a quick response! Sam