Hello everyone,

Our Remote Control policy is associated to the workstation policy, not user.
As part of the PC setup, we will login as the end user and begin the setup
through a remote session. This works fine. During this remote session, we
right-click My Network Places and choose Netware Login and login with
another eDir account to pull up the "Help Desk" NAL window, while still
being logged in as the local user. As soon as we do this, the remote
session is disconnected and we can no longer connect until rebooting. This
behavior did not happen with ZEN32.

Any reason why this is happening and how to work around this?

Thanks in advance.

XP Pro SP1