It's not bad enought that the @#$%-ing d@#$% salesman comes in and tells my
client they can have "business class" service with "6 megabits per second"
(4 T-1 lines? yeah, right!) speed to ANYWHERE ON THE INTERNET, all on a
shared link with the locals.

It's not bad enough that the install tech simply plugged his modem/router
into the business's system and left, calling it "installed."

No, new lows were reached today when I got the static IP addresses, and
tried to install them into the router. It didn't work.

Finally, I dusted off the part of my brain that I last used in a CCNA class,
and noticed that the IP address could not possibly talk with the gateway
given the subnet mask. The Comcast tech, the supposed expert on such
things, obviously didn't understand subnet masking.

Me -- Uh, dude, there is no way that this is gonna work

Tech -- What RIP are you using? Are you using RIP4?

Me -- Uh, this has nothing to do with RIP. This is a subnetting deal. This
simply won't work!

Tech -- Well, this works with every other Comcast account! Uh, let's make
sure you have the DNS entered correctly....

Me -- Uh, dude, the DNS has nothing to do with it... There is no way that my
IP can talk with its assigned gateway given this subnet mask!

Tech -- Did you restart the router after you made the changes? Cause

Me -- (banging head on desk)

I respeated this cycle FOR MORE THAN AN HOUR, before the tech suddenly
figured out that the provisioning people had given me the wrong IP address!
"Wow" he say, "I'm glad I got this figured out...."

Of course, at that time we decended into the realm of "what is the IP
address of our mutual customers' Web server" and "I need a pointer record
made" and "No, we're not gonna change the DNS from Network Solutions to
Comcast" for the next half hour.

I did some speed tests, and found out that the download speeds were pretty
good. However, the upload speeds weren't anywhere near the 6 mb/set the
sales guy talked about.