I am currently working on a test ZCM server. I was successful in creating
a remote policy for a test workstation. Using it internally, no problems.
I am trying the same test at home and when I remote control that
workstation I receive the following error:

Failed to connect to server (OPTIPLEX720~50)

I did see another post regarding this issue. Suggesting to use the IP
address instead. This gives me the internal IP and results in the same
error. I assume that this maybe a DNS issue. Does anyone have a
suggestion? Thanks!