I am new to Zenworks and need advice with snap shot. I have created a
special user account and a clean computer. Sometimes a snap shot will work
fine and some times it will get all the way through to the end and throw
up an error like:

unable to process reg setting Hkey_classes_root\clsid\1171a62f-05d2-11d1-

How does one resolve an error like this?

On my image computer I have Windows XP SP2 (no updates) and the Novell
client. Should I have the Zenwork agent installed? What about windows

The computer I am using is around 3 years old as well, does that matter?

I reimage after every application I create.

Any advice would be appreciated.