Executive Summary: Some of our machine types (IBM S51, IBM M50) are
presenting a "1896 segmentation fault" at end of bringing down the base
and addon images. The image (and addons) work fine on other machine
types (IBM M42). After the segmentation fault the machine PXE boots
and starts bringing down the image again as the flag in the workstation
imaging policy is never unchecked. If we manually "uncheck" the flag
the image fires up nicely, but the workstation no long is imported as
the image safe data has disappeared. It should also be noted that we
had a power outage during which the UPS kicked in and the server
shutdown after 20+min.

Our current environment is as follows:

Zenworks 7 SP1
Netware 6.5 SP5

The same image worked fine on the problem machine types while we were
running Zen6.5 SP2. We upgraded to Zen7 and upon applying HP3 they
'broke', then we rolled back to Zen 7 and they worked fine. Now upon
applying SP1 imaging is once again misbehaving. We have decided we
must move forward regardless..

Of interest in the ZimgDbg log:


Fri Jul 28 16:08:37 2006 -- [GWTD] 1067
Fri Jul 28 16:08:37 2006 -- [AO] "MIRAGE-ZIS.UNBF"
Fri Jul 28 16:08:37 2006 -- [GWTD] ESP "MIRAGE.UNBF", "Server
Package_MIRAGE:General:Imaging Server Policy.LABS.STUDENT.UNBF"
Fri Jul 28 16:08:37 2006 -- [RAD] Error -603, "zenimgCheckPolicyFirst",
"Server Package_MIRAGE:General:Imaging Server Policy.LABS.STUDENT.UNBF"
Fri Jul 28 16:08:37 2006 -- [RAD] Error -603, "zenimgZENPartitionWork",
"Server Package_MIRAGE:General:Imaging Server Policy.LABS.STUDENT.UNBF"
Fri Jul 28 16:08:37 2006 -- [GWTD] check mcast
Fri Jul 28 16:08:37 2006 -- [GMW] "", ""
Fri Jul 28 16:08:37 2006 -- [GMS]
Fri Jul 28 16:08:37 2006 -- [RMAD] Error -603, "zenimgMcastSessions",
"MIRAGE.UNBF"
Fri Jul 28 16:08:37 2006 -- [GMW] GMS failure, -603
Fri Jul 28 16:08:37 2006 -- [GEMI] -603
Fri Jul 28 16:08:37 2006 -- [GWTD] check policy
Fri Jul 28 16:08:37 2006 -- [GIS]
WorkstationInformation:
Signature ............ ZENWSINF
Version .............. 5
Length ............... 3640
Chipset .............. GenuineIntel Pentium III 800 Mhz
Video ................ NVidia RIVA TNT2 Model 64
Network .............. Intel Corporation 82701BA 810E (ICH2) LAN
Controller
Soundcard ............ Intel Corporation 82801BA/BAM 810E (ICH2)
AC'97 Audio Controller
Diskcontroller ....... Intel Corporation 82801BA 810E (ICH2)
UltraDMA/100 IDE Controller
HarddriveSizeMB ...... 0
RAM .................. 255
MACAddress............ 0002:55c2:4e91:0000:83ca:83e5
ipAddress ............ 131.202.131.229
BootMedia ............ 0
zenPartitionType...... 0x00
Fri Jul 28 16:08:37 2006 -- [GIS] expression: "MAC Address equal to
"0016E604ED42" OR MAC Address equal to "0016E604DD08" OR MAC Address
equal to "0016E604D7F8""
Fri Jul 28 16:08:37 2006 -- [ESE] 10005
Fri Jul 28 16:08:37 2006 -- [ESE] mac = "000255c24e91"
Fri Jul 28 16:08:37 2006 -- [ESE] "0016E604ED42" equals "000255c24e91"
Fri Jul 28 16:08:37 2006 -- [ESE] 10005
Fri Jul 28 16:08:37 2006 -- [ESE] mac = "000255c24e91"
Fri Jul 28 16:08:37 2006 -- [ESE] "0016E604DD08" equals "000255c24e91"
Fri Jul 28 16:08:37 2006 -- [ESE] 10005
Fri Jul 28 16:08:37 2006 -- [ESE] mac = "000255c24e91"
Fri Jul 28 16:08:37 2006 -- [ESE] "0016E604D7F8" equals "000255c24e91"
Fri Jul 28 16:08:37 2006 -- [GIS] expression: "IP Address equal to
"131.202.129.74" OR IP Address equal to "131.202.129.73""
Fri Jul 28 16:08:37 2006 -- [ESE] 10006
Fri Jul 28 16:08:37 2006 -- [ESE] ip = "131.202.131.229"
Fri Jul 28 16:08:37 2006 -- [ESE] "131.202.129.74" equals
"131.202.131.229"
Fri Jul 28 16:08:37 2006 -- [ESE] 10006
Fri Jul 28 16:08:37 2006 -- [ESE] ip = "131.202.131.229"
Fri Jul 28 16:08:37 2006 -- [ESE] "131.202.129.73" equals
"131.202.131.229"
Fri Jul 28 16:08:37 2006 -- [GIS] done, 0, ("")
Fri Jul 28 16:08:37 2006 -- [GWTD] boot, 0
Fri Jul 28 16:08:37 2006 -- [GEMI] -1400
Fri Jul 28 16:08:37 2006 -- [GWTD] done, -1400
Fri Jul 28 16:08:37 2006 -- [RPF] work flags, 0x0
Fri Jul 28 16:08:37 2006 -- [RPF] action, 1
Fri Jul 28 16:08:37 2006 -- [RPF] done, 0
Fri Jul 28 16:08:37 2006 -- [HC] done, PROXY_CMD_PXE_FILE
Fri Jul 28 16:08:37 2006 -- [HC] received PROXY_CMD_CLOSE
Fri Jul 28 16:08:37 2006 -- [ECC] close connection, 131.202.128.174
Fri Jul 28 16:08:37 2006 -- [ECC] CS
Fri Jul 28 16:09:02 2006 -- [SIF] finished
IMAGES:addon_software/ms_visualstudio_98.zmg
Fri Jul 28 16:09:02 2006 -- [HC] done, PROXY_CMD_GET_IMAGE
Fri Jul 28 16:09:03 2006 -- [HC] received PROXY_CMD_GET_IMAGE
Fri Jul 28 16:09:03 2006 -- [SIF] sending
IMAGES:addon_software/write_n_cite.zmg
Fri Jul 28 16:09:03 2006 -- [ZIFO] ZO 0
Fri Jul 28 16:09:03 2006 -- [SIF] start download
Fri Jul 28 16:09:03 2006 -- [SIF] sending file data
Fri Jul 28 16:09:03 2006 -- [SIF] finished
IMAGES:addon_software/write_n_cite.zmg
Fri Jul 28 16:09:03 2006 -- [HC] done, PROXY_CMD_GET_IMAGE
Fri Jul 28 16:09:03 2006 -- [HC] received PROXY_CMD_CLOSE
Fri Jul 28 16:09:03 2006 -- [ECC] close connection, 131.202.141.193
Fri Jul 28 16:09:03 2006 -- [ECC] CS
Fri Jul 28 16:09:03 2006 -- [LC] open connection, 131.202.141.193
Fri Jul 28 16:09:03 2006 -- [HC] received PROXY_CMD_VERSION
Fri Jul 28 16:09:03 2006 -- [HC] versions: 8, 7, -1
Fri Jul 28 16:09:03 2006 -- [HC] received PROXY_CMD_STATUS
Fri Jul 28 16:09:03 2006 -- [PJS] DN:
"CN=131_202_141_193.OU=HD7.OU=LABS.OU=STUDENT.O=UN BF"
Fri Jul 28 16:09:03 2006 -- [PJS] Tree: "UNB"
Imaging work: 918, 10, 0x00000000
job #0, 1, 131.202.128.174, 1, 60
path: "\\MIRAGE\IMAGES\base_winxp.zmg"
job #1, 4, 131.202.128.174, 1, 82
path: "\\MIRAGE\IMAGES\addon_drivers/ibm_s51.zmg"
job #2, 4, 131.202.128.174, 1, 96
path: "\\MIRAGE\IMAGES\addon_software/dreamweaver_8.zmg"
job #3, 4, 131.202.128.174, 1, 104
path: "\\MIRAGE\IMAGES\addon_software/ms_frontpage_2003.zmg"
job #4, 4, 131.202.128.174, 1, 84
path: "\\MIRAGE\IMAGES\addon_software/trimble.zmg"
job #5, 4, 131.202.128.174, 1, 82
path: "\\MIRAGE\IMAGES\addon_deepfreeze/1245.zmg"
job #6, 4, 131.202.128.174, 1, 98
path: "\\MIRAGE\IMAGES\addon_software/ms_office_2003.zmg"
job #7, 4, 131.202.128.174, 1, 104
path: "\\MIRAGE\IMAGES\addon_software/cadence_pspice155.zmg"
job #8, 4, 131.202.128.174, 1, 106
path: "\\MIRAGE\IMAGES\addon_software/ms_visualstudio_98.zmg"
job #9, 4, 131.202.128.174, 1, 94
path: "\\MIRAGE\IM"
Fri Jul 28 16:09:03 2006 -- [PJS] error: 1
Fri Jul 28 16:09:03 2006 -- [PJS] error: 1
Fri Jul 28 16:09:03 2006 -- [PJS] error: 1
Fri Jul 28 16:09:03 2006 -- [PJS] error: 1
Fri Jul 28 16:09:03 2006 -- [PJS] error: 1
Fri Jul 28 16:09:03 2006 -- [PJS] error: 1
Fri Jul 28 16:09:03 2006 -- [PJS] error: 1
Fri Jul 28 16:09:03 2006 -- [PJS] error: 1
Fri Jul 28 16:09:03 2006 -- [PJS] error: 1
Fri Jul 28 16:09:03 2006 -- [PJS] error: 1
Fri Jul 28 16:09:03 2006 -- [AO]
"CN=131_202_141_193.OU=HD7.OU=LABS.OU=STUDENT.O=UN BF"
Fri Jul 28 16:09:03 2006 -- [SCEM] OOB error message, -1201
Fri Jul 28 16:09:03 2006 -- [ECC] close connection, 131.202.141.193
Fri Jul 28 16:09:03 2006 -- [ECC] CS
Fri Jul 28 16:09:30 2006 -- [LC] open connection, 131.202.128.174
Fri Jul 28 16:09:30 2006 -- [HC] received PROXY_CMD_VERSION
Fri Jul 28 16:09:30 2006 -- [HC] versions: 7, 7, -1
Fri Jul 28 16:09:30 2006 -- [HC] received PROXY_CMD_PXE_MENU
Fri Jul 28 16:09:30 2006 -- [RPM]
Fri Jul 28 16:09:30 2006 -- [RPM] GWIL = 3640
Fri Jul 28 16:09:30 2006 -- [RPM] Workstation Information:
Dumping Workstation Information:
WorkstationInformation.signature ............ ZENWSINF
WorkstationInformation.version .............. 5
WorkstationInformation.length ............... 3640
WorkstationInformation.Chipset .............. GenuineIntel Pentium
III 800 Mhz
WorkstationInformation.Video ................ NVidia RIVA TNT2 Model
64
WorkstationInformation.Network .............. Intel Corporation
82701BA 810E (ICH2) LAN Controller
WorkstationInformation.Soundcard ............ Intel Corporation
82801BA/BAM 810E (ICH2) AC'97 Audio Controller
WorkstationInformation.Diskcontroller ....... Intel Corporation
82801BA 810E (ICH2) UltraDMA/100 IDE Controller
WorkstationInformation.HarddriveSizeMB ...... 0
WorkstationInformation.RAM .................. 255
WorkstationInformation.MACAddress............
0002:55c2:4e91:0000:83ca:83e5
WorkstationInformation.ipAddress ............ 131.202.131.229
WorkstationInformation.BootMedia ............ 0
WorkstationInformation.zenPartitionType...... 0x00
Fri Jul 28 16:09:30 2006 -- [GPM]
Fri Jul 28 16:09:30 2006 -- [AO] "MIRAGE-ZIS.UNBF"
Fri Jul 28 16:09:30 2006 -- [GPM] server
Fri Jul 28 16:09:30 2006 -- [GPM] EP S
Fri Jul 28 16:09:30 2006 -- [GPM] flags, 1
Fri Jul 28 16:09:30 2006 -- [GPM] state, 1
Fri Jul 28 16:09:30 2006 -- [GPM] done, 0
Fri Jul 28 16:09:30 2006 -- [GPF]
Fri Jul 28 16:09:30 2006 -- [AO] "MIRAGE-ZIS.UNBF"
Fri Jul 28 16:09:30 2006 -- [GPF] server
Fri Jul 28 16:09:30 2006 -- [GPF] menu
Fri Jul 28 16:09:30 2006 -- [RAD] Error -603, "zenimgPXEMenuFilename",
"Server Package_MIRAGE:General:Imaging Server Policy.LABS.STUDENT.UNBF"
Fri Jul 28 16:09:30 2006 -- [GEMI] -1
Fri Jul 28 16:09:30 2006 -- [GPF] done, -1
Fri Jul 28 16:09:30 2006 -- [RPM] PFPS = 2
Fri Jul 28 16:09:30 2006 -- [HC] done, PROXY_CMD_PXE_MENU
Fri Jul 28 16:09:30 2006 -- [HC] received PROXY_CMD_CLOSE
Fri Jul 28 16:09:30 2006 -- [ECC] close connection, 131.202.128.174
Fri Jul 28 16:09:30 2006 -- [ECC] CS
Fri Jul 28 16:09:30 2006 -- [LC] open connection, 131.202.128.174
Fri Jul 28 16:09:30 2006 -- [HC] received PROXY_CMD_VERSION
Fri Jul 28 16:09:30 2006 -- [HC] versions: 7, 7, -1
Fri Jul 28 16:09:30 2006 -- [HC] received PROXY_CMD_PXE_FILE
Fri Jul 28 16:09:30 2006 -- [RPF]
Fri Jul 28 16:09:30 2006 -- [RPF] GWIL = 3640
Fri Jul 28 16:09:30 2006 -- [RPF] Workstation Information:
Dumping Workstation Information:
WorkstationInformation.signature ............ ZENWSINF
WorkstationInformation.version .............. 5
WorkstationInformation.length ............... 3640
WorkstationInformation.Chipset .............. GenuineIntel Pentium
III 800 Mhz
WorkstationInformation.Video ................ NVidia RIVA TNT2 Model
64
WorkstationInformation.Network .............. Intel Corporation
82701BA 810E (ICH2) LAN Controller
WorkstationInformation.Soundcard ............ Intel Corporation
82801BA/BAM 810E (ICH2) AC'97 Audio Controller
WorkstationInformation.Diskcontroller ....... Intel Corporation
82801BA 810E (ICH2) UltraDMA/100 IDE Controller
WorkstationInformation.HarddriveSizeMB ...... 0
WorkstationInformation.RAM .................. 255
WorkstationInformation.MACAddress............
0002:55c2:4e91:0000:83ca:83e5
WorkstationInformation.ipAddress ............ 131.202.131.229
WorkstationInformation.BootMedia ............ 0
WorkstationInformation.zenPartitionType...... 0x00
Fri Jul 28 16:09:30 2006 -- [RPF] calling GIW


As well.. if one was to check the image history on the machine which
fails the last addon image brought down to the machine is reported
incorrectly;

IMAGES\addon.. and a bunch of squares and odd ascii characters.


Also after automatically bringing down an image via PXE as mentioned
above we receive an error referencing "glibc" or "/bin/img/a" with the
segmentation fault message.

I thought I would post here before opening an incident with Novell. If
anyone has any ideas drop me a line. On the surface it appears to be
corruption with one of the image addon's or the image object itself.
(as per the above log) I have recreated the image object.. to no
avail. The same image addon's work fine on other machine types.

Kevin Gorman
University of New Brunswick