I am doing an upgrade from Zenworks 4 IR6 to Zenworks 7 and am running
into a problem.

The install log shows the following error:

ZENworks Desktop Management installation failed on the following servers:
See below for details.

Pre-install steps completed successfully
Shared ConsoleOne Components NOT successfully installed on S10 at
AutoWrkSta\systemNW Components NOT successfully installed on S10 at E:
Error: There was an error installing ZENworks Desktop Management on S10.
Error: An error occured during file copy or configuration. See above for
more details and be sure that no ZENworks Desktop Management files are
open or locked.

I do not have an E drive mapped and my first network drive is set to F by
default at the client. Just for kicks, I mapped and E drive to public
and reran the install. It gave me the same results except for the H
drive instead of E. (I had a F and G drive already mapped).

I found TID # 10098978 but this refers to the local copy of Consoleone
snapins which I did not select to install.

Does anyone know how to fix this?